CPL BIDIRECTIONAL LAB INTERFACE
Does anyone have bidirectional lab interface with CPL First of all it took about 6 months to get unidirectional set up and that happened only after I took to calling our CPL rep everyday and then...
View ArticleOnset dates?
Any other organizations complete UDS and have hundreds of patients excluded due to lack of onset dates? Our providers are really pushing back because this is so tedious. How is everyone handling this ?!
View ArticleV12 Performance and Printing issues
Anyone else who has upgraded to V12 and noticed random slowness/freezing on certain screens and random printing system errors?We have cases opens for all these issues but the slowness is random and we...
View ArticleConfidential Visits
Can anybody share their workflows for confidential visits for minors? Do you create a separate account? How do you link the account so the provider/staff know there are two accounts.Don’t want to do...
View Article***PHI Information is Being Recorded on Local Workstation Logs***
Has anyone scanned their application event logs on their workstations the have the executable version of ECW for ID 26 and found PHI information being stored on their workstations? I have a powershell...
View ArticleTreatment Notes Blue background - Unable to Document
Has anyone experienced the treatment Notes as a blue screen (Screen shot attached)?If so do you know the cause/fix.I have 1 provider who is experiencing this issue and he can’t document any treatment...
View ArticleNetwork Issue Error—Controlled Medications Failing
We upgraded to V12 last Monday and now our providers are getting a lot of failed controlled substance meds. The error we are seeing is Failed (Error: The controlled prescription may have failed to...
View ArticleForcepoint DLP and Midmark EKG
Our organization uses Forcepoint for DLP. Installing the Forcepoint agent broke our Midmark EKG integration. When Midmark reports get saved into eCW, they are converted from the .car filetype to .pdf...
View ArticleAnyone willing to talk with our Medical Records Admin?
Our medical records department is running into many workflow issues as we make the transition to the web user interface. Looking for someone familiar with indexing documents from scan/fax inbox....
View ArticleTelehealth Related Updates
Hello Everyone,I wanted to create this area for Televisit related updates which I post in periodically. I have been posting updates in all the other threads and will attempt to consolidate it here....
View ArticleMedical Assistant question- lab orders
My MA are asking whats the best way to enter frequent routine lab orders - Using templates or Ordersets feature from MA workflow perspective.
View ArticleIPs/Ports to open
We are hosted by eCW. Our network security team wants to implement a setup in which only the medical department’s computers have connectivity to eCW. To do this, they are asking for all the IPs/ports...
View ArticleUpgraded to V11.52.305C.66_64
We have had nothing but problems any time we upgrade ECW. We use EXE Desktop Version. The latest upgrade we have had problems with account inquiry, referrals, medical records, diagnostics. Every...
View ArticleCancel eRX but keep med on med list
How can you cancel an Rx, but keep the medication of the med list? For example, an MD sends an Rx to a CVS, but the patient calls and now wants the Rx at Walgreens. How can we cancel the Rx to send to...
View ArticleWorking Hour Visit Type Rules vs Scheduling Rules
So I just discovered today that we don’t have proper visit rules set up. EVERY TIME our front desk makes an appointment they have to click ok on the “this appointment isn’t allowed in this time slot”...
View ArticleDepression screening tab listed at top of HPI, is there any version that...
For some inexplicable reason, the “engineers” at ECW decided to drop the “depression screening” tab at the top of the HPI window.It does not belong there. It creates a bizarre medical note, distracts...
View ArticleV12 Performance and Printing issues
Anyone else who has upgraded to V12 and noticed random slowness/freezing on certain screens and random printing system errors?We have cases opens for all these issues but the slowness is random and we...
View Articlediagnosis based alerts
I noticed we can set alerts for labs, diagnosis and per the menu of choices, also by Diagnosis. I want to create practice alert for annuals/wellness visits. I tried using a diagnosis code like z00,...
View ArticlePDMP Bamboo Health
FYI,If you have 2 PDMP logins you CAN’T save both at the same time. So, the providers that are tied to the one login will return information. But since the other login is not “active” those providers...
View ArticlePost V12—Controlled Substance Medications Failing
After upgrading to V12 our users are reporting a lot freezing and system being slow. The worst part is that controlled substances continue to fail. Providers are getting frustrated with having to send...
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