Healow Meet
Hello, I wanted to see if anyone is successfully using healow meet for their group televisits. We’re running into a list of issues while testing. Thank you
View ArticlePRINTING ACTIVE MEDICATION LIST
Is there any way to print/fax, easily, just the patient’s active medication list from anywhere but the “visit summary” option?Even the “visit summary” option does allow you to fax the list.You would...
View ArticleNo Show Appointments/ rescheduled report
We activated the No show campaign to reach out to our patients whom no show, however we haven’t found anything within ecw other than manually checking each patients account to see if they have...
View ArticleMedical Assistant question- lab orders
My MA are asking whats the best way to enter frequent routine lab orders - Using templates or Ordersets feature from MA workflow perspective.
View ArticleDoes anyone use ECWMobile, and, if so, do they notice it is repeating...
This app has NEVER worked without an issue for me.Always some problemNow listing each appointment x at least 4, so I have > 70 appointments/day!Anyone else notice this?(apologize for wrong topic...
View ArticleVersion 12- Google Chrome or Microsoft Edge
We are scheduled to upgrade to Version 12 in September and are now seeing recommendations from eCW to use Microsoft Edge instead of Google Chrome. Those of you that have upgraded to Version 12, did...
View ArticleSSO with eClinicalWorks v12
We use a hybrid environment with windows/azure. Is SSO a possibility in ECW v12 or is this a lost cause?
View ArticleWeb Version 11 Auto save letters
I am used to the EXE version and in our practice we use both EXE and Web. I am on EXE version but most of staff is on the web version. Every time we run a letter it auto saves it in chart. We use...
View ArticleForcepoint DLP and Midmark EKG
Our organization uses Forcepoint for DLP. Installing the Forcepoint agent broke our Midmark EKG integration. When Midmark reports get saved into eCW, they are converted from the .car filetype to .pdf...
View ArticleBH Module vs. SOAP notes
Good Afternoon, We are a FQHC with integrated Behavioral Health. In the keynote last week we received a quick view of the BH Module in eCW and it peaked my interest, we are getting a demo on the 28th...
View ArticleV11 Web - ECW Multiple sessions and Chrome update
Is anyone still on V11 web version? Our situation is that is appears that our users are no longer able to open up 2 sessions of ECW. They get logged out of the first one. It is coincidental that we...
View ArticleDowntime Process
Does anyone have a good downtime process when eCW or PSM has an unexpected downtime? I am used to having some type of redundancy in terms of patient information when the system is down.1. Incremental...
View ArticleWe upgraded to V12! AMA
We upgraded to V12 last night from V11e and EXE (our users were split half and half). Moved (or tried to move) all our staff to the Web version for a few months before upgrading to V12 for practice. We...
View ArticleTelephone encounter window issue in V11.52.305C.66_64
We upgraded to V11.52.305C.66_64 this past weekend.Anyone having this issue in EXE where the Telephone Encounter is addressed and the ‘assigned to’ was assigned to your inactive user (no longer...
View ArticleAddressing a colonoscopy DI for non compliant patient
Hello, We just upgraded to V11.52.305C.66_64 this past weekend (8/19). We used to be able to addressed/reviewed a colonoscopy DI that patient was non compliant. But now with 305C, the Performed date...
View ArticleDeleted Document Folder
A document folder that was full across many patients was deleted. Is there a way to retrieve it? I placed a ticket, but have not heard from eCW yet. UPDATE: It looks like the documents from the...
View Articlesupervisory NP notes sign off
Hi As a physician, (I am NOT a provider), I have to sign off on my NP notes everyday. IT’s a shame we can’t sort notes by field such as Date or name. Anyone notice this problem. I’ want to clear up...
View ArticleWhat is the biggest change that you are seeing in v12?
We go live this weekend with v12 and have not done alot of searching for or learning new features yet (yes I know a little late) but we’ve rolled out alot of newer features in v11 lately and still...
View ArticleDragon medical one on eclinicalworks web v11 or 12
Can anyone tell me if they use dragon medical one and are able to dictate directly into the HPI and other fields with it while using web version? I just want to know if this is possible or...
View ArticleIssues after System Timeout
Hi All,Our providers have been noticing some strange behavior when there is a system timeout or after they lock it.1. The eRx log from the Pt Hub goes blank 2. The Pt Docs give a ‘Sorry session is not...
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