Slowness in Version 12.0.3 - Anyone else using this version?
We upgraded to V12.0.3 2 weeks ago and are having terrible slowness. eCW is working around the clock to try and fix this, but they can not find an overall reason. They did report that other practices...
View Articlecertain formulary drugs missing instructions
We have noticed recently that many drugs on the formulary as “as directed” and leave the dispense, frequency, duration empty. Which is a PIA because you cannot escribe that. We just recreated our...
View ArticleAnyone shut down eCW in the past?
I know posting here is somewhat silly since this is for ecw users but…The question we are looking at is what people have seen when going through the process of closing out. Assuming you cancel...
View ArticleSunoh AI
Have any practices started using the AI solution eCW offers - Sunoh? We currently are using Freed which is 3rd party.
View ArticleIncoming P2P Documents from ExpressScripts and Optum Rx
Does anyone else get these P2P documents from Express Scripts and OptumRx in two parts? One has the patient information and the other has Unknown PatientStaff have been complaining about the extra work...
View ArticlePlugin 6.2.1706 insurance card scanning error with ScanShell 800DX
eCW Case# 12339688 and we are working with eCW tech Vinutha Sathish. Our receptionists are unable to scan insurance cards with eCW Plugin V6.2.1706. We have ScanShell SDK 800DX. We have been unable to...
View ArticleHealow Genie
We had a demo call with eCW today regarding Healow Genie. I would like other people’s feedback. Have you been testing it for eCW? Anyone else interested in it?Thank you!
View ArticleStaff default screen poll
Question. What screen does your front office use in ecw for the three patient phases. My staff always uses only the resource schedule but that may not be optimal for how ecw was designed to be used....
View ArticleTieing Behaviour Health visits to BH Insurance?
We have a BH clinic among our facilities, and some of our pts visit our BH clinic, and then may visit their PCP at another one of our clinics. Sometimes the pts have BH insurance separate from their...
View ArticleGoing live with Dental
We are at the very early stages of implementing the Dental module with an aggressive timeline. Can anyone share any lessons learned, tips and tricks, resources, frustrations, etc. That would be a huge...
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