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Vitals not tabbing consistently across grid

Our MAs have brought it to my attention, when entering vitals, they can tab through until they reach HR, then they must tab twice to get to the next RR, then when they tab it jumps back to HR, then...

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v10 role based security spreadsheet?

Hi all, Is anyone willing to share a current role based security spreadsheet for a family practice clinic?  Thanks in advance

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CDSS - Can we update a previously satisfied measure?

Good morning!Is it possible to update a previously satisfied measure in CDSS?ie: Patient had a colonoscopy in 2010, which satisfies it until 2020. However, patient was symptomatic, and had a colnoscopy...

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NEW MANDATORY DOWNGRADE????? (RANT WARNING!!!)

We have been forced into a feature called“CONCURRENT LOCK” (part of the new “MANDATORY UPGRADE”)This means that now “ONLY ONE PERSON CAN USE THE CHART AT A TIME”. This lock defaults to 15 minutes...

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User Log Report

Anybody else get hit with this yet? (M jellybean message everyday for every user showing when and where they logged in the prior day)

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FYI - SureScripts is down

Appears they went down at 2:35PM EST. ECW is aware and working with them on a resolution.

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Paper in the exam room

Do you use paper in the examroom? If so, what for? If you got away from it, how did you do it? What was the work around and substitute for paper?We are making a push to get a way from paper superbills....

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Inventory

I didn’t see a better place to post this so forgive me if out of place.  Does eCW allow or have any type of inventory feature/function?  We are trying to find something of this nature…thanks for any...

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telephone encounters - order of messages

I noticed that the telephone encounters are always ordered according to the date that the message was created.  This is a problem for me, because I may have 10-15 messages in my inbox, and if I assign...

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10e User Reviews

If you’re a practice using/piloting 10e, please post your impressions here for the community to see.

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Locking Progress Notes

Is there anyone who’s providers are not Locking the Progress Notes, but actually someone else locks them for them?  Our providers mark the Progress Note DONE,  the coders then review the notes for...

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Upgrade to 10.0.8

Our clinic just upgraded to 10.0.80 SP1C-5 this weekend.  My first frustration is that there is no information or documentation on what is included in the upgrade.  It was our understanding that it was...

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SP1C-20.3 upgrade impressions/issues

Ten days ago we upgraded to SP1C-20.3. The aftermath?Speed is the same (we are locally-hosted).The ICD-9/ICD-10 icons are a nice feature.Users will have to upgrade their workstations at the first login...

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CDSS - Can we update a previously satisfied measure?

Good morning!Is it possible to update a previously satisfied measure in CDSS?ie: Patient had a colonoscopy in 2010, which satisfies it until 2020. However, patient was symptomatic, and had a colnoscopy...

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Alabama Immunization Registry Interface. Need help!

So this post is really to see if anyone at eCW can help us out on this matter:We have been trying to get eCW to establish an interface with the Alabama state immunization registry (known as ImmPrint)...

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CPT explosion codes for Laboratory

Where is the best place to build explosion CPT codes in eCW? As an example: H. pylori antibodies IgA, IgM, and IgG are coded as 86677 x 3 If I add under the Lab area and associate CPTs, I get an error...

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Healow App only allows messaging to Top 50 Providers

For you with larger Facilities. We have over 100 Providers. When trying to send a message from Healow, all of our Providers do not show in the list. It only shows the first 50. When speaking with eCW,...

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What happens when you delete a HPI subcategory?

We use a couple HPI subcategories as questionnaires for our dental visits. One has questions about the patient’s PCP, last dental visit, etc. Others have questions on diet and oral hygiene to assess a...

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Heath Trackers Portal integration

Has anyone started using health tracking devices through the Portal? We were told recently that this feature was not available yet for client server practices. I was just curious to see how useful that...

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*****WARNING***CHECK THE ICD CODES IN YOUR CCM CLAIMS****

Luckily I have a wonderful SAM right now who is helping us begin to address a potential problem for all docs having CCM claims generated in their name.CURRENTLY ECW USES EVERY SINGLE ICD CODE FROM A...

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