So this post is really to see if anyone at eCW can help us out on this matter:
We have been trying to get eCW to establish an interface with the Alabama state immunization registry (known as ImmPrint) at least since 2011. I have emails dating back to 2012 with eCW on this matter and honestly for the last 4 years all I get is “It’s being worked on. It will come.” ImmPrint has said they have been ready with their side of the interface for several years now and just waiting on eCW. A lot of other EHRs have already interfaced with the registry. We can’t understand why eCW is taking so long except for that we are being ignored. My last email from eCW stated: “We have completed the connectivity with the State of Alabama this month. Now we are setting up the HL7 for Immunizations messages as well as Testing. This will take some time more for us to proceed and Install the practice Interface.” When pressed for what “more” time means, I got a response of “months” which honestly is the time frame I get every year. Our state registry implemented a new policy in April 2016 that all of the certificates of immunization (COI) that we give to patients to give to schools/daycares must be printed from their website. Thus, we have to manually enter in all of the shots we’re giving into the ImmPrint website.
We’ve been an eClinicalWorks user since 2008 and have done numerous demos to practices to show how much we like the system over the years. However, this lack of an interface has now made our EHR not recommendable.
I hope that Girish or anyone at eCW still monitors this forum and see if this can be escalated. Thanks!
