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Prisma and HCA

We use Prisma (Healow Insights) daily. It pulls charts for past 1 year from all sources EXCEPT HCA hospitals (Commonwell, Meditech etc). We have no problems with Care Quality but only with Hospital...

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Prisma

Anyone have experience with this?Any reviews?Is it “free”?Does it integrate into ECW .exe well?Does it cause any new problems?

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Vitals Height %ile & Weight %ile not calculating on random visits

eCW case # 10615889 DB version: 11.52.305.66 Plugin in 4.6.1164   On random visits patients ages 0 - 20 years old the Height perctile and the weight percentile won’t auto populate.Yesterday the eCW...

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Any advice before turning on Text Reminders for the first time?

We’ve been putting off turning on the text messaging functionality for appointment confirmations and reminders. We serve an older population so we’ve been hesitant to make the change.Right now our...

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Is there a way to copy a role with attributes?

Is there a way to copy a role with attributes….please tell me there is! I have to create a new role and going through and deciding on whether to add each attribute seems daunting.  I placed a ticket...

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eBO access in your clinic

Do you all let your providers have access to eBO? Who runs the reports at your facility?

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Point of Care Assist add on from United Healthcare

I had a meeting with our Network Engagement Manager this afternoon and she is recommending this add on product that works with ECW.  It works with patient eligibility, authorizations, lab/radiology,...

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Vitals error since last update:V11.52.305c.66_64

We use the .exe (desktop) version of eCW and since our last update to V11.52.305c.66_64 we cannot enter any vitals. Any time we try to enter vitals we get an error message and eCW completely shuts...

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V12 EXE is not planned for release in 2023

Notice on my.eCW states that V12 EXE is not planned for release in 2023. This is big for us old-timers!

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“V12 EXE is not planned for release in 2023”- eCW Support Portal today

Well, there you go. It’s about time (and we’re EXE users, except at four clinics that are on Macs).Doesn’t seem as though that would lead one to believe it will be released in 2024, either.

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NEA Fast Attach

We are getting ready to enable Fast Attach and were under the impression that a image can be uploaded from both the claim and from the EMR side.  It appears that a Fast Attach button only appears on...

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We upgraded to V12! AMA

We upgraded to V12 last night from V11e and EXE (our users were split half and half). Moved (or tried to move) all our staff to the Web version for a few months before upgrading to V12 for practice. We...

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My pet peeves with eCW

2 things that have never been resolved and one actually got worse. Why oh Why does eCW not allow patients to upload documents or images in patient portal. I asked Girish about this back in 2014 at a...

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Patient Documents - Plug In Mode - Needs Info and Hub

We are moving to browser.  In EXE we have always accessed our fax inbox and scanned documents from Patient Documents which in EXE has Info and HUB.  When you receive a fax you need to be able to know...

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Vitals Height %ile & Weight %ile not calculating on random visits

eCW case # 10615889 DB version: 11.52.305.66 Plugin in 4.6.1164   On random visits patients ages 0 - 20 years old the Height perctile and the weight percentile won’t auto populate.Yesterday the eCW...

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provider productivity report

Anyone know how to generate a provider productive report in ECW,EBO.  Basically number of encounters per week, month and revenue generated by each provider.  It’s a very basic KPI but hard to generate...

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Biomedix integration

Hi Everyone,Has anyone successfully integrated ECW with biomedix (padnet, padnet express)?Thank you

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11e Resource Schedule - More than 10 providers option

Have any 11e users been able to figure out how to get more than 10 providers on the resource schedule? We were supposed to have this feature per release notes I referenced, but we are on the most...

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Managing Plugin Updates

Question for large practices using browser version…How do you manage plugin updates?We have about 100 workstations. We deployed plugin version 4.3.503 last April and have not pushed anything out since...

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11e Resource Screen more than 10 providers

I know this was a topic last year. but I wanted to create a new thread. In the exe you can see more than 10 providers, but in the Web Version, you can’t add more than 10 providers.  I don’t see anyone...

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