eCW case # 10615889
DB version: 11.52.305.66
Plugin in 4.6.1164
On random visits patients ages 0 - 20 years old the Height perctile and the weight percentile won’t auto populate.
Yesterday the eCW Tech was trying to tell me it is a set up issue. I agree that we have 2 itemkeys entries with the itemid for our weight vital id; however, if that were the root cause I’d expect the behavior to happen on every patient.
I’m having a hard time understanding why a set up issue would only occur on random patients.
I’m thinking it is a workflow that the end user is doing, but we can’t figure out what they are doing that is causing it so I can’t replicate the issue.
This doesn’t seem to be a new problem because I have found the similar database entries back to our start on eCW, but I’m not sure when the weight %ile & Height %ile auto populating was introduced.
Has anyone else seen this behavior and know how to resolve it?