Any advice before turning on Text Reminders for the first time?
We’ve been putting off turning on the text messaging functionality for appointment confirmations and reminders. We serve an older population so we’ve been hesitant to make the change.Right now our...
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Prisma, Commonwell, Carequality
I haven’t seen any recent posts about use of Prisma, Commonwell and Carequality. Has anyone found these tools especially useful? And/or consistently useful? When we initially activated it and trained...
View ArticleABN functionality
Has anyone succesfully activated the ABN feature and it is working correctly?Will you provide me your steps?I have added it to one lab but it appears with the correct DX as well as the incorrect.I must...
View ArticleTexting with BirdEye
Is anyone using Birdeye as a texting product and how is it working with ECW integration?
View ArticleCredentialing Module
Is anyone using the credentialing modules? If you use it do you like it? We have turned it on but eCW would like money for training and we are not sure this is what we are truly looking for.Thank you
View ArticleWondering what others do/think about sharing the practice link to personal...
Hi everyone, I appreciate any and all feedback on the topic. Recently the topic of giving out the ECW practice URL has come up again for us. With the intention of being accessed on a personal...
View ArticleWe upgraded to V12! AMA
We upgraded to V12 last night from V11e and EXE (our users were split half and half). Moved (or tried to move) all our staff to the Web version for a few months before upgrading to V12 for practice. We...
View ArticleIs it possible to e send lab orders in telephone encounters Lab/DI tab? Also...
I just recently was testing to see if a practice default setting was working and noticed my only options for sending a lab/DI order added in a telephone encounter Lab/DI tab was via fax or print even...
View ArticleWeb Version multiple instances
Hi, We are in the process of migrating to web from .exe and I was wondering if you allowed your users to have multiple instance of the web platform open and if you encountered any negative impact from...
View ArticleCapturing digital insurance cards
With insurance carriers offering apps with digital insurance cards. How are practices capturing this data since it cannot be scanned? Web cams? Other device? Any suggested workflow is appreciated.
View ArticleIncoming Faxes for New Patients - how to create them from Fax Inox?
We are in the process of transitioning to Web. For incoming faxes for new patients, what workflow are you using to create them in your system? SCENARIO: Dr Primary refers his patient Nancy Nameless to...
View ArticleOpen Dental to eCW Dental migration
Has anyone migrated from Open Dental to eCW Dental Module while running an EXE version of eCW? We are currently planning our migration from V11.52.153.16_104 EXE to V12 and since Open Dental does not...
View ArticleOpening Multiple eCW Sessions on the Same Desktop
We have users who log into eCW exe multiple times to “multi-task” through different windows. For example, 1) the book keeper might have three sessions of exe open while he sorts through three different...
View ArticleReplace Assessment and keep associated notes/orders
I’m pretty sure this is not possible (if so, consider this a feature request), but would love to be wrong:On an open Progress Note, is there any way to replace an existing ICD-10 assessment with...
View ArticlePreferred Name and V12
We have been waiting for the Preferred Name field in the demographics to carry over to all parts of the patient chart. Since 2018 we have been added the preferred name (mostly for our trans patients)...
View ArticleBlocked encounters policy?
With V12, we can now block encounters from posting to the patient portal. We were wondering if any other practice is utilizing this feature, and if so, what your policy looks like regarding it? We are...
View ArticlePrior Medical Records / Large Files
Does anyone have a good answer to dealing with huge prior medical record files patients bring to your practice?Of course, there is the agonizing rescanning into the EMR (incredible that, in this day...
View ArticleChange to POS noted in progress note addendum
Since we moved to V11.52.305C.66_64, I have noticed that when the biller changes the place of service on a claim, the system automatically adds an addendum to the progress note stating that a change...
View ArticleIntegrated EKG Machine
Does anyone have an EKG machine that integrates with eCW and you are actually happy with the results?We have one machine that is supposedly integrated, but the process is so convoluted that it would be...
View ArticlePT Orders in eCW
Hello,Our group is currently sending PT scripts for patients via specialty forms and letters. This obviously makes it hard to track outgoing referrals. Is anyone using a generic eCW order for PT OR...
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