We have users who log into eCW exe multiple times to “multi-task” through different windows. For example,
1) the book keeper might have three sessions of exe open while he sorts through three different facility’s payments for the month.
2) the records clerk might have two sessions open, while she’s going through the fax inbox in one session and sending from another.
3) the appt desk might have a couple sessions open, one for the call he’s currently on, one for the task he didn’t finish before he grabbed this call.
While tinkering with 11e, we found that you cannot have multiple instances open at the same time in the same browser. If you open a tab, let’s say in Chrome, you cannot open another tab of 11e also in Chrome. You also cannot just drag the tab into a separate window to keep them all in one browser. You’d have to open the separate instance in Edge, Firefox or a diff browser.
Does EVA address any of this? The floating toolbar promised in 12? Please share any workarounds you have.