Can someone explain to me how the Prisma/“link” system works?
Can someone explain to me how the Prisma/“link” system works? I saw a patient, who had many referrals to other MD’s in our area-no records in Prisma (yes, “release” was checked”). I click on the icon...
View ArticleHas Anyone Moved to V12?
We are moving to v12 in three weeks. Has anyone else made the move yet? Any tips/tricks/things to watch out for would be greatly appreciated. I am most concerned about our interfaces breaking and...
View ArticlePoint of Care Assist add on from United Healthcare
I had a meeting with our Network Engagement Manager this afternoon and she is recommending this add on product that works with ECW. It works with patient eligibility, authorizations, lab/radiology,...
View ArticleeBO Report for Progress Notes with Addendums
Is there any way to get this info out of the system?
View ArticlePRINTING ACTIVE MEDICATION LIST
Is there any way to print/fax, easily, just the patient’s active medication list from anywhere but the “visit summary” option?Even the “visit summary” option does allow you to fax the list.You would...
View ArticleReport for immunizations due
Does anyone know a report to run to pull up patients who are due for a specific vaccine (or all immunizations)? I tried eBO 5.01, but it’s only for vaccines administered, not for those who are due...
View ArticleUsing Flowsheets
How does everyone use flowsheets? Is there a way for them to auto-populate dates from the CDSS or when the order is marked as received?
View ArticleDelayed/Missing Patient Portal Payments
I do not need a call from my SAM or eCW regarding this post, I am seeking experiences from other eCW users.We have been facing an issue for the past 6+ months where some payments made via the Patient...
View ArticleVitals error since last update:V11.52.305c.66_64
We use the .exe (desktop) version of eCW and since our last update to V11.52.305c.66_64 we cannot enter any vitals. Any time we try to enter vitals we get an error message and eCW completely shuts...
View Articleprovider productivity report
Anyone know how to generate a provider productive report in ECW,EBO. Basically number of encounters per week, month and revenue generated by each provider. It’s a very basic KPI but hard to generate...
View ArticleManaging Plugin Updates
Question for large practices using browser version…How do you manage plugin updates?We have about 100 workstations. We deployed plugin version 4.3.503 last April and have not pushed anything out since...
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Prisma, Commonwell, Carequality
I haven’t seen any recent posts about use of Prisma, Commonwell and Carequality. Has anyone found these tools especially useful? And/or consistently useful? When we initially activated it and trained...
View ArticleMessage from Webpage
Anyone else getting this pop up this week? We are on the executable and can’t understand why this just started this week.
View ArticleReferrals, P2P and Direct Addresses
Is anyone having trouble with P2P and/or finding providers with direct addresses in the lookup? The feature itself is kind of garbage all of the time with the system magically creating duplicates,...
View ArticleIs it possible to e send lab orders in telephone encounters Lab/DI tab? Also...
I just recently was testing to see if a practice default setting was working and noticed my only options for sending a lab/DI order added in a telephone encounter Lab/DI tab was via fax or print even...
View ArticleHPI Symptom description fully visible in EXE but not in Browser
I’m learning browser before deploying to staff and noticed today that in HPI - in browser - I have symptoms that the wording is longer than what shows in the field - you get a ... if the verbiage is...
View ArticleIs there a way to copy a role with attributes?
Is there a way to copy a role with attributes….please tell me there is! I have to create a new role and going through and deciding on whether to add each attribute seems daunting. I placed a ticket...
View ArticleReport for immunizations due
Does anyone know a report to run to pull up patients who are due for a specific vaccine (or all immunizations)? I tried eBO 5.01, but it’s only for vaccines administered, not for those who are due...
View ArticleFormat Progress Note
I wish ECW would fix the progress note formatting issues. I checked with ECW today and still no resolution. Specifically my providers hate how the progress note looks - it indents the first line and...
View ArticleNDC code falling on vaccine admin code on claim and causing errors
I have been working with eCW on this issue for a good while. The NDC code is falling on the admin CPT on the claim and causing an error of missing vaccine units. Billing then sends these to me to...
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