Resource Scheduling - Slots No Longer Appearing
Hello Everyone,Overnight, our slots disappeared. You can see vertical color bars to the left of the schedule of the visit type rules, but the actual slot is no longer appearing. Has anyone ever...
View ArticleCAIR -
Has anyone in CA reached out to their SAM re: changes to CAIR?https://eziz.org/assets/CAIR2/AB1797-EHR-Vendor-Letter.pdfOur SAM says we need to create a project for the updates (sending TB) as they...
View ArticleColor-coding Appt Slots on Resource Scheduling
Hello, I’m sorry if this has been asked already.I would like to know how the resource schedule can be color-coded so I can manage the frequency and volume of certain patient encounters in my...
View ArticleTurning off Tracking board notifications for providers
We do not use the tracking board in our practices but status are showing in the s jellybean for our providers. Problem- providers are showing a number in the s jellybean when a patient was here for...
View ArticleVoiding Transactions in ECW
Hello Is anyone else having issues trying to void a transaction? We have been experiencing this for a long time. Basically when we go into transaction report and try to void the transaction the same...
View ArticleHas Anyone Moved to V12?
We are moving to v12 in three weeks. Has anyone else made the move yet? Any tips/tricks/things to watch out for would be greatly appreciated. I am most concerned about our interfaces breaking and...
View ArticleNew to eCW dental
We migrated our dental patients from Dentrix to eCW (this group has been using eCW for Medical, BH etc since 2018) and the setup, build, go-live was really, really tough. We are live now but have not...
View ArticleCan someone explain to me how the Prisma/“link” system works?
Can someone explain to me how the Prisma/“link” system works? I saw a patient, who had many referrals to other MD’s in our area-no records in Prisma (yes, “release” was checked”). I click on the icon...
View ArticleList Keyboard Shortcuts and Auto-Hotkeys Here! (Even the ones you think...
Chris Mescia suggested in the How to get from Point A to Point B without moving your Mouse thread that we start a sticky that people could post the cool ones they know about, such as ctrl-z etc and...
View ArticleView ERA
Hello everyone I was wondering if anyone could help me.All of a sudden with an ERA with multiple claims the “View ERA” button while viewing a claim, or while posting a payment now brings up the entire...
View Articleconfirm patient identifiers before printing a document
Since the 11.52 upgrade there is a new window that pops up to confirm patient identifiers are present on the document. Did anyone get a heads up about this from eCW? Does anyone know how to install...
View ArticleEligibility checking
I having issues rechecking eligibility (resubmit). This used to work fine, not sure exactly when it broke, probably in the last couple of weeks? Need this function to update eligibility after fixing an...
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Prisma, Commonwell, Carequality
I haven’t seen any recent posts about use of Prisma, Commonwell and Carequality. Has anyone found these tools especially useful? And/or consistently useful? When we initially activated it and trained...
View ArticleManaging Plugin Updates
Question for large practices using browser version…How do you manage plugin updates?We have about 100 workstations. We deployed plugin version 4.3.503 last April and have not pushed anything out since...
View ArticleCaptcha
Since we did our upgrade, users are randomly getting a Captcha requirement at login. They attempt to login three times but it fails and locks their account. It doesn’t happen to everyone (I’ve never...
View ArticleShare Letters and Forms
There was a recent suggestion to create a post where everyone could share any letters or forms (using merge fields) that you have created that you think would work well at other practices. Anyone game...
View ArticleACO Reach and Version 305C / V12
Hi All,I’m sure many of you have seen the notification from eCW about the ONC decertification of all builds (except 305C, 399, v12.0.1) effective 12/31/2022. If you’re participating in MIPS this would...
View ArticleData Remediation Notice On eCW Support Portal
Umm… that’s troubling. There would seem to be a “tip of the iceberg” element here. Is this 2017 all over again? Now is the one time eCW can feel free to call me based upon a Forum post, but only if you...
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