Kiosk Chip Reader for Credit/Debit Payments
Hello, My clinic is currently using slide card readers and in order to follow banking compliance we are required to use chip readers. We currently use Kiosk at our desk and are going to possibly be...
View Articleescribe stalling out
Hoping someone here may have experienced this and has an answer. We use the browser version of eCW, and our docs have recently noticed that every time they go to prescribe a medication via escribe,...
View Articlepharmacy look up
Hi what is the fastest least click way to look up a patients pharmacy when patient calls for refill. I wish they put this on the top of the hub.
View ArticleHealow Check-in: Medications for 13-17 yr olds
We are considering turning on Healow Check-In but have some concerns with the medical hx section showing; specifically Medications for patients ages 13-17 yrs old. I asked eCW if we could eliminate...
View ArticleWhat do you do with a test not performed?
Hi all, wondering what your practices do in this scenario.When a patient does not get a lab done for whatever reason, we used to do this in V11 EXE: Click on lab > Add a note that says test not...
View ArticleAge Alert
Not sure if this is possible, but we are wanting to set our system to alert us to a patient’s age when it is out of range, such as 65 and older. Possibly having their age turn red, similar to when...
View Articlecdss alerts meaning
Hey does anyone now how these work or can improve patient care. We have them properly configured so when we see a patient we go to the CDSS tab to see what’s due. But it’s says everything for every...
View ArticleMedication Interface Issues
Does anyone know if Surescript interface is down again? Thank You, Meli
View ArticleACO Reach and Version 305C / V12
Hi All,I’m sure many of you have seen the notification from eCW about the ONC decertification of all builds (except 305C, 399, v12.0.1) effective 12/31/2022. If you’re participating in MIPS this would...
View Article11E Document Management - Fillable Forms and Electronic Signatures
Hello,We went live with 10e in Jan 2018 and upgraded to 11e in April 2018. We are exclusively web client users. Since our implementation, neither eCW, Topaz or Scriptel can show us how we can...
View ArticleWell Child Templates
We currently use 18 templates for Well Child Visits. We developed these by age group. We have a lot of information on them so I was wondering if anyone has one template for Well Child Visits? If yes,...
View ArticleView ERA
Hello everyone I was wondering if anyone could help me.All of a sudden with an ERA with multiple claims the “View ERA” button while viewing a claim, or while posting a payment now brings up the entire...
View ArticleSpecial characters and Document Appending
Hullo (again)!I index scanned documents with standard syntax, as such:2022_11_07, Consultation, cardiology, JPShort and sweet. File name has bare bones information.I have been using the old version 11...
View ArticleAny advice before turning on Text Reminders for the first time?
We’ve been putting off turning on the text messaging functionality for appointment confirmations and reminders. We serve an older population so we’ve been hesitant to make the change.Right now our...
View ArticleEnhanced Virtual Visits - (Tytocare)
Hi,I was wondering if there is anyone out there completing enhanced virtual visits (Ear, Throat, Lung, Heart, Ect. exams)? which products are you using? (Tytocare?) Is anyone aware of an option that...
View ArticleIs there anyway to assign “change” request from “E” jellybean to another user?
It seems so obvious a function, I can’t believe even ECW left it out.Is there a way to do this?
View ArticleTo Do Tab
Does anyone know what the To Do Tab is used for in V12 or how does it work? I can’t find it anywhere.
View ArticleAttaching documents to dental claims
We just went live with eCW Dental and its been a bit of a mess. We have been told by our dental team (previously in Dentrix) that we need to be able to attach documents (and they mentioned images as...
View ArticleInk Edit in Browser Version - it’s not available in D Jelly Bean?
I’m trying to confirm what I’ve been told by ECW.In the .exe version I can access Ink Edit when viewing a document from the D Jellybean (Review Documents screen). In the browser version, when accessing...
View ArticleCampaigns - looking to befriend someone who uses campaigns (eCW Case#...
We are starting to explore using campaigns to contact patients who are overdue to annual physicals, annual wellness visits and well-child checks. Are you using both the canned and custom campaigns? If...
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