NDC issues and headaches
Hi friends, Anyone else facing this recurring dilemma. eScript is sent but doesn’t go through due to NDC error. Been facing this problem in multiple versions including the latest. I don’t understand...
View Articlecodeine-guaifenesin 10 mg–100 mg/5 mL syrup - anyone with Multum know what...
We are on Multum and I cannot figure out what NDC will work for e-prescribing codeine-guaifenesin 10 mg – 100 mg / 5 mL syrup. The default NDC is 58657-500-04 with no other option. I’ve manually...
View ArticleeMAR success stories & suggestions
Hello, is anyone using eMAR functionality? Please give your review, good or bad & any suggestions/tips. We are looking into it, however it seems limited to us because you can not record...
View ArticleReferrals, P2P and Direct Addresses
Is anyone having trouble with P2P and/or finding providers with direct addresses in the lookup? The feature itself is kind of garbage all of the time with the system magically creating duplicates,...
View ArticleP2P referrals not working
Is anyone else experiencing an issue with their P2P referrals? We were contacted by another healthcare agency in the area and they stated that they have been trying to send us P2P referrals, but they...
View ArticleREFERRING PHYSICIANS LIST, P2P, DIRECT ADDRESSES
Does anyone else struggle as bad as our practice with Referrals? We have our Referring Physician list, P2P, Direct Addresses. We send to direct addresses and all of a sudden a new entry shows up in our...
View ArticlePhysical Therapy “Specialty module build”
In version 12 ECW is releasing several Specialty specific progress note functions. Unfortunately at the moment Physical Therapy is not one of them, but I am working with several ECW staff to generate a...
View ArticleOCR Card Scanner
Are any clinics using an OCR card scanner to scan insurance cards and phot ID’s? We bought one to test but we cannot get it to work, the insurance scan button is grayed out under information. Thanks,...
View ArticleTwo Factor Authentication 2FA Web Plug-in Mode
1 - We have configured 2FA for our eCW EXE (Desktop Mode) users. Our practice is using our company email address and set 2FA to trigger at each login.2 - We will shortly deploy eCW Web Plug-in Mode to...
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Graphing Stuff and Version 11.XX
Hullo!I’m gettin’ older (how did that happen exactly), doin’ digital health records for 25 years and findin’ I’m transitioning (read “evolving”) more poorly with each upgrade! A real curmudgeon. So...
View ArticleSpecial characters and Document Appending
Hullo (again)!I index scanned documents with standard syntax, as such:2022_11_07, Consultation, cardiology, JPShort and sweet. File name has bare bones information.I have been using the old version 11...
View ArticleAcute Care eCW
Does anyone know what happened to the acute care EHR solution eCW developed and rolled out in 2018? I requested a demo and was told eCW doesn’t support an Acute Care EHR, which surprised me. I can’t...
View Articleclosing practice options
What are the current options with eCW for closing a practice yet maintaining access for billing purposes or for having access to previous medical records?Is there a read-only option for a lower license...
View Article11E Document Management - Fillable Forms and Electronic Signatures
Hello,We went live with 10e in Jan 2018 and upgraded to 11e in April 2018. We are exclusively web client users. Since our implementation, neither eCW, Topaz or Scriptel can show us how we can...
View ArticleECW Cloud Security Question While Logging from Outside the Office
We are exploring moving to the cloud. I am concerned about the security especially if using the browser version. When staff is in the office, it will be not an issue as staff has to authenticate on the...
View ArticleOpening Multiple eCW Sessions on the Same Desktop
We have users who log into eCW exe multiple times to “multi-task” through different windows. For example, 1) the book keeper might have three sessions of exe open while he sorts through three different...
View ArticleV12 SHARKNADO
eCW is pushing V12 on us. Please post any issues with V12 here so we can be aware before taking the upgrade.
View ArticleBuffer Licenses
Hello,Has anyone ever used a buffer license in eCW? We are exploring this but need more information about cost, etc and if it was helpful to other practices.
View ArticleEncounters without claims
A patient comes in and is checked in. Patient then leaves without seeing a physician. The patient is checked out, but is still showing up on the report “encounters without claims”. How do I clear...
View ArticleVoiding Transactions in ECW
Hello Is anyone else having issues trying to void a transaction? We have been experiencing this for a long time. Basically when we go into transaction report and try to void the transaction the same...
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