We are considering turning on Healow Check-In but have some concerns with the medical hx section showing; specifically Medications for patients ages 13-17 yrs old. I asked eCW if we could eliminate medication hx from being part of the Check-In process; but they advised me it’s programmed that way and we can not pick & choose which parts of the medical hx to present to the patient. The only suggestions they had for me is to 1. not SMS enable that age group; 2. obtain minor patient’s cell# & not guarantor’s cell#. Both suggestions are putting the responsibility back on our registration staff; also we fear opening us to HIPAA violations.
For any other providers utilizing the Healow Check-In functionality; have you addressed the issue of medical hx being presented to parents for this age group - what methods have you put in place to turn off functionality for Healow Check-In for 13-17 yr olds?
↧
Healow Check-in: Medications for 13-17 yr olds
↧