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Orthopedic Forms - KOOS, HOOS, & Promise 10

Hello,We are in need of reporting scores for Orthopedic Forms: KOOS, HOOS and the Promise 10. We were hoping that eCW had these created, however they do not and they are still in a pause for taking...

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Refill requests from pharmacies not in local database

Anyone else experiencing this issue.Why is their not an option directly in the electronic refill request to be able to add these pharmacies when you try and send a response? Or prompt that pops up...

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eEHX/HIE module down

Ours has been down for a little over a month. I don’t think many organizations are using this module but is it down for anyone else? eCW response HIE error when clicking “patient external data” on...

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Anyone have patients using interfaceable blood pressure cuffs?

Is anyone using any of the medical devices listed in my.eClincalWorks like patient blood pressure cuffs or glucometers.  We want to buy a large amount of patient use blood pressure cuffs and looking at...

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Insurance Par List

Hi,I was just wondering if anyone has found a good way to alert front office of insurance non-participating at the time scheduling.  We currently have a paper list they have to reference, but I was...

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Review with preview / Review without preview

Hi all,On one of my computers when using chrome ecw recently showed me in patient docs the option of right-click to review w/preview or review w/o preview, but this option doesn’t seem to show up on my...

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personal prevention plan

Has anyone made a specialty form for the 10 year person prevention plan we are supposed to give the patient after a medicare senior annual well visit?  I have a template for my note, but the way ecw...

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Has anyone seen any updates on eCW pushing out a patch for the labs to push...

Has anyone seen any updates on eCW pushing out a patch for the labs to push to portal, regardless of being marked reviewed?  We are told this will happen prior to 4/5/21, but I haven’t seen anything...

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Deactivation of Providers and Billing

Hello, everyone!We are a FQHC community health center and have questions about deactivating providers in eCW and how that affects any outstanding claims for that provider. Our billing department keeps...

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Information Blocking follow-up

I received a document from a company we work with that works with many FQHCs.  Regarding Information Blocking, it states “Sending the entire progress note using Open Notes is not required for...

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How are your providers ordering DME

My providers would like to eRx DME (glucometers, accu-chek, syringes, strips etc.) and having trouble finding what they would like to send.  I can create a Generic Glucometer and it will fall to fax...

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MOBILE CHECK - IN

Hello,So now that mobile check-in has been released for those cloud hosted clients, I wanted to see if any one would be willing to share their experiences and what they think of the product so far. We...

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synthesis of eCW information related to 21st Century Cures Act

Here is my current understanding of eCW’s features related to the Cures Act.  I appreciate any input!eCW has the below features: 1)  It is possible to block certain Visit Types (ie Behavioral Health...

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Medical Records button grayed out

Hi -First time user of this forum, thank you in advance for your help.I am trying to download all medical records for multiple patients, when I try to click on the Medical Record button it is grayed...

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Lock all notes button

Is there a feature that will automatically go back and lock all progress notes based upon a date range.  Not a report but actually locks the old notes.

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eClinicalmobile not working

Any ideas what is going on with eClinicalmobile? Our providers have not been able to scribe for almost a week. I have seen the Product Notification that emergency system maintenance is being done. Our...

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Appointment Requests from Healow?

We have providers marked as available for patients to request an appt with.  Patients are able to do this from the portal, but our trainer noticed that the patient cannot request an appt from the...

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Unlocked Notes from Providers Left Clinic

Over the last few years, a few providers have left the practice and it has come to my attention recently that not all of their progress notes were locked. Obviously we need to ensure we have a more...

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Medication alerts

Is there a way to cut down on the number of medication alert pop-ups when prescribing? Our ECW system just did an update and now when prescribing controlled substance, I get three different pop-ups...

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OB Flowsheet questions

We originally used the exe version and I have been using the HTML version for the past couple months before moving everyone over.  I am frustrated with a few things and wonder if any of you have had...

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