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Today’s Poll: Multiple Birth Indicator
Multiple Birth Indicator Does anyone know what this means? What the point of it is?I ask, because ECW placed it front and center of the patient hub, yet I have yet to meet a human being, outside of ECW...
View ArticleThe “done” button is done!!
I was so excited to see the “done ” button on the common send is gone this morning!!!! It was becoming such a patient safety issue because of the constant meaningless clicks that were causing...
View ArticleAnyone using Healow Connect?
Anyone using Healow Connect, or is it available yet? I signed up for a webinar in February. Users started noticing the ‘Connect’ button on the HUB and elsewhere today, and are asking about it. Not...
View ArticleElectronic prescribing of diabetes supplies
After almost 20 years of of using eCW, we still struggle with electronic prescribing of glucometers, pen needles, and strips.The Multum database is not complete. Not every brand is not included. We...
View ArticleAny FQHCs use eCW’s UDS (eBO) reports?
Any FQHCs use eCW’s UDS eBO reports or is everyone using Azara?
View ArticleeCW Dental Module Users - Anybody using Tigerview Imaging
Any ecw dental module users using Tigerview Imaging? What are your experiences with the “bridge” launching ecw to Tigerview?Thanks!Lyn
View ArticleeCW Down?
9:34 AM: [First User Reporting Issues] All our users are pretty much unable to do anything in the EMR currently getting errors like this when attempting to login or navigate menus: eClinicalWorks Error...
View Articlev12 glitch with L jelly bean
Criticlal issue found In V11, when staff received a test result document via fax, they would manually attach it to a DI or Lab and assign it to the provider for review. The flow forced them to both...
View ArticleAdding Administration CPT to Immunizations/Injections Causes Claim Errors
We are looking for efficiencies with vaccine and injection documentation and billing. eCW allows us to add the drug CPT, CVX code, and Administration CPT into the build of the drug. The only way to...
View ArticleDoes anyone use Questionnaires through the Patient Portal?
If so, have you run into a problem that if a patient is responding via free text that some special characters are not allowed? But you wouldn’t know that until you try to import the questions into a...
View ArticleToday’s Poll: Multiple Birth Indicator
Multiple Birth Indicator Does anyone know what this means? What the point of it is?I ask, because ECW placed it front and center of the patient hub, yet I have yet to meet a human being, outside of ECW...
View ArticleRandom Old Orders Appearing Under “L” Jellybean “View All Reports” Option
We updated to : Server Version: V11.52.305C.66_64 I undersand there is a policy to post all results to patient portal now, but, for some unknown reason, orders as old as 8-9 years old are appearing...
View ArticleExtremely slow
Fellow ECW users:Recently, ECW is extremely slow and freezing often. We have the hosted SAAS version. I believe that we are hosted in Atlanta? We called tech support. They recommended using 11E. We...
View ArticleTechnician inconsistency
The inconsistency of the techs’ knowledge continues to baffle me. I asked a question in the eCW Live Chat regarding a setting we had turned on for some providers, I just couldn’t remember the obscure...
View ArticleMultim to Medispan
We’ve been on eCW since 2007 and have the Multim database. I’ve understood from other users that changing to Medispan is beneficial. In discussion with eCW, we have been told that for the conversion to...
View ArticleWindows 11 and death of MODI
Although MODI has been unsupported for years we are finding that with Windows 11, MODI is gone. For those of you on Windows 11, how are you advising staff to copy and paste from tiffs since OCR and...
View ArticleDocuments - This section has been modified by another user…Pop up message
Since upgrading to V12.0.1.03007142 plugin 5.3.4593 we are getting reports of users working documents getting the pop up box stating: “This section has been modified by another user. For patient data...
View ArticlePulling in outside vaccines
What is your workflow for pulling in outside vaccines from your state registry that you don’t keep in house? Are you building those outside vaccines in your vaccine inventory so they can be pulled in?...
View ArticleColor of visit statuses on resource schedule changed
I have been receiving calls from our staff this morning regarding a change in the shade of the visit status colors. For example, the color we used to have has turned into a darker shade of green....
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