After almost 20 years of of using eCW, we still struggle with electronic prescribing of glucometers, pen needles, and strips.
The Multum database is not complete. Not every brand is not included. We prefer to prescribe generically because we do not accurately know what is preferred by the insurance plan. Making custom entries sometimes works but the NDC becomes an issue.
We sometimes end up faxing the order to the pharmacy but we should not need to do this in 2024.
I would like to hear what others are doing.
(I do not want a call from support, my SAM, or a ticket created)