Criticlal issue found
In V11, when staff received a test result document via fax, they would manually attach it to a DI or Lab and assign it to the provider for review. The flow forced them to both Assign it AND press Received box otherwise it alerted them and they couldn’t send it.
Now in V12, staff can assign the test to me after attaching but I wont see it in my L jelly bean unless they ALSO check the receive box. But the alert that required them to do both (Assign AND CHECK the receive box) is gone in v12.
The consequence is the test get sent to “netherland” I don’t get it, it’s not under the staffs D or L jellybean. It’s lost until patient calls and asks us what was my result?
That is a major safety issue. Imagine a Ct scan that shows a new lung cancer gets attached and assigned to me but the staff member forgot to check Received. Now what?
There are many other issues with v12 and I’m putting together a list but this one is the FIRST safety one I came across since converting 4 weeks ago from EXE to V12. Fortunately, no harm was resulted to the patient.