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Cloud questions

I am considering moving from a locally hosted server to the cloud and have some basic questions. I am a solo physician and know very little about tech, so appreciate any and all suggestions. Here are...

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Print Visit Summary Print Options -  Action Plan Care Plan?

When selecting to print the Visit Summary,  from the Print Options , there is Care Plan and Action Plan listed to check. Does anyone know where these come from. I have been testing using the Care Plan...

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CPT Pricing

Hi all,I know this is a basic issue but I haven’t been able to reach our tech support for over a week and I can’t find this info anywhere else. How do I change pricing for CPT codes in eCW? We have new...

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schedule not showing on eClinical Mobile

We enabled and set up a provider with eClinical Mobile, but her schedule does not show on the app.  We have recently enabled other providers who did not have any problem.  Any tips?  Thanks!

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cover sheet for referrals

in version 10, there is a newly designed to cover sheet for faxed referrals. However we have discovered that when our mid levels generate a referral, they are listed as “Dr.” mid-level on the cover...

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Structured data in Preventative Medicine Tab

I recently tried to change the Colonoscopy section under the Preventative Medicine section from free-text to structured data so that I wouldn’t have to keep cutting and pasting the information for my...

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Keyboard shortcuts Compendium

This is an old topic but since there are so many more users, we may be able to put together a nice list of keyboard shortcuts in ECW. here’s what I’ve found so far.  Please add to this list any other...

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PDMP Compliance - Documenting in Chart

In Texas, we’re required to place a “..copy of the PMP check in a patient’s medical record.” I assume this is how other states are requiring compliance. What is your workflow for documenting this? A...

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Test Environment

Morning, y’all!I see many of you post about having a “test environment” where you mock changes you’re thinking about using in your live version.  Is this something eCW set up for you, separate from...

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Fax all of today’s progress notes to each patient’s Circle of Care

Our oncology department creates a Circle of Care for each patient and faxes the progress note to the CoC every time the patient is seen. The current process is to (daily) go one-by-one and fax the...

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Dosage Calculator

Does anyone have documentation on how to use Configure Rx to work with the Dosage Calculator? I have been asking our eCW Tech for weeks and still haven’t gotten anything explaining what the various...

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Moving PDF Documents Between Folders

Is there any way to move PDF’s between folders in the patient document list, other than clicking and dragging?The reason I ask is that if you attempt to click and drag a PDF, it immediately opens up a...

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Spell Check in 11e?

Does anyone have experience with using, adding to, or modifying the spell check dictionary in 11e? We’re transitioning from the .exe version to 11e and users are struggling with the available...

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They need to check my credit score to verify my identity so I can use token?

I just got the token for controlled substance prescribing and it won’t activate because they cannot verify my identity.  EcW said that it is because they cannot get any information from Experian? What...

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Cloud 11e client Concurrent lock

Good day everyone. We are on the cloud, 11e client. We also have a handful using the URL. I have noticed a big increase in the last month or so in having to manage the recurrent locks on the progress...

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Cloud questions

I am considering moving from a locally hosted server to the cloud and have some basic questions. I am a solo physician and know very little about tech, so appreciate any and all suggestions. Here are...

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Vision Exam in eClinicalTouch

Seems like it should be simple but we can’t figure it out! Does anyone know how to access the Vision Exam section of the progress note in the iPad app?

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Tracking Board workflow

Does anyone use Tracking Board? If so, can you describe your workflow for using it? We like a lot of the features but I wish it listed the patient’s appointment time. If Tracking Board and the Office...

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PDMP in V11 (Appriss)

Anyone using the PDMP product in V11 yet? (Appriss Narxcare controlled substance report query)Curious to see if it allows RN’s/MA’s to run the query while rooming the patient.Also wondering if logging...

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fax line

We are moving our office telecom solution to VOIP via Xfinity.  Anyone have any issues using ecw fax server over a VOIP connection? We have very good internet reliability.  Specifically any problems...

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