Too many clics
HiIt takes 5 clicks to print a visit summary from the progress note. IMO, The clicks make it too time-consuming decreasing productivity. Any better ways to make it quicker? Thanks
View ArticleIT unlocking accounts
For some unknown reason, our IT department can no longer unlock accounts and their names were removed from “Other Users” in eCW Administrator setting, to be able to hard reset passwords. I added them...
View ArticleMIPS reporting
I found MIPS measures in a couple of places in ECW - under the EHR tab PQRS/MIPS Quality Settings and then in the Registry area. There only seems to be a small number of the measures that are...
View ArticleAnybody using Facility Based Security on V11?
If so, did your Patient Lookup screen get changed so that now it always defaults to having a facility in the search criteria?
View ArticleGlobal Alert
Has anyone noticed that the global alert that populates in the Progress Note Right Panel Overview is not the same as what populates in the Patient Hub Right Panel Overview?Is this intentional or a bug?
View ArticleReal Time Prescription Price Transparency
Hi,I have seen updates from other EMRs that they have partnered with SureScripts to offer real time prescription pricing to providers. According to the article I read, eCW may have partnered as well?...
View ArticleRegistration Rules Engine
Hello all! We have been exploring registration rules for some time now and have found them helpful for our scheduling staff. As we build more in the system, we are being cautious of the impact this...
View ArticleDefault block colors
Just switched from exe to 11e and found the block color in our resource schedule is defaulted to black. Unsurprisingly, black text + black background is driving everyone nuts. Spoke to eCW and said...
View ArticlePulmonary nodules tracking?
What method in ECW are practices finding best to track pulmonary modules, specifically making sure we remind patients who need a followup scan to get it done.
View ArticleClosing Office
We will be closing our small office permanently in the summer. No data migration. Will be closing eCW but need to grant access to be able to release medical records for patients. Still waiting on a...
View ArticleICD-10 IMO/Smart Search Slowness and Disconnection issues
We have a few hosted practices reporting issues with application hangs or disconnects when using the IMO Smart Search feature within the Assessment Window of eCW V11.40 EXE. eCW has advised as they...
View ArticleJan 1 2020 Medicare requires CDS for all imaging orders, really?
https://www.medscape.com/viewarticle/914238Does anyone know the details and how it will impact ordering any CT or MRI on a Medicare patient? Apparently providers will have to pay for a licensed...
View ArticleProgress Note “graying out”
We’re rolling out the web based v11e and some of our Providers are finding that when they try to close a window (vitals, treatment, etc.) within the progress note, the screen turns gray and they cannot...
View ArticleTelevisits quality?
Wondering if anyone is using televisits through eclinicalworks. Our biggest problem has been connectivity issues and errors that patients get on their side (no appointment showing up for them etc)....
View ArticleAccess to Different Parts of ECW
Hi all,My office manager is trying to give a new employee two things on ECW and we are having problems. Can anyone help us out?1. We would like to give him access to the Fax Inbox and Outbox. Currently...
View ArticleThey need to check my credit score to verify my identity so I can use token?
I just got the token for controlled substance prescribing and it won’t activate because they cannot verify my identity. EcW said that it is because they cannot get any information from Experian? What...
View ArticleCare plan review for behavioral health via the Population Health Module
Hi all Are any ecw customers using the new care plan functionality in eCW? I am curious how folks are leveraging the care plan review functionality for behavioral health patients. The review cycle...
View ArticleSpell Check in 11e?
Does anyone have experience with using, adding to, or modifying the spell check dictionary in 11e? We’re transitioning from the .exe version to 11e and users are struggling with the available...
View ArticleUser interface inconsistency - in the Admin section
(rant)eCW is ever so slowly getting better at a consistent user interface design - but still, after using the product for 9 years they still get the fundamentals so wrong.Today’s complaint is how you...
View ArticleEBO Report - 4.02 Encounter Patient download report - Reason for visit
Trying to run this report but do not see a way to include reason for the visit in the report. Has anyone been able to pull this field to the report? Thank you
View Article