E jellybean change requests
Hello everyone,We get flooded by CVS for requests to change to 90 day supply of prescription. 90% of this time it is inappropriate (original prescription is for 10 days of antibiotics, or 7 days or...
View ArticleDigital Signature
Is there a way to add a provider’s uploaded signature onto a document that is saved in patient docs? We are having outside hospitals fax directly to eCW. Our health information department scans the...
View ArticleSmart search not available under some logins
Hi all, I have some uses that have only Classic Search available. There is no link to switch to Smart Search. Anyone one else had this and know where to fix it?ThanksLiz McCraven
View ArticleMedication List
Is there a way in Current Medications List that duplicates of these medications or generic/brand can be grouped together or alphabetized? Patients will long medications lists have duplicates and this...
View ArticleAlphabetize problem list?
Is anyone aware of an item key that will arrange the problem list alphabetically?Thanks,Dave
View ArticleMIPS reporting
I found MIPS measures in a couple of places in ECW - under the EHR tab PQRS/MIPS Quality Settings and then in the Registry area. There only seems to be a small number of the measures that are...
View Articlenew CCM code for providers
CCM now pays 99491 $84 for 30 minutes spent by Md or NP outside of a physical doing any CCM stuff. I have the CCM module but I don’t see how it differentiates times spent by a provider entering CCM...
View ArticleERA Payer denied for PQRS codes
When we submit claims with pqrs codes, all ERA’s come back marked as ERA payer denied (because the pqrs code we charge 0.01 cents) . So We are unable to run accurate reports and have to manually post...
View Articlehow to set “Lab Company” default to “All”?
When I’m ordering labs (Treatment—> Labs—> Browse) I want the “Lab Company” drop-down in the pop-up to default to “All”. Right now it’s set to our external lab company, but I want to also see...
View ArticlePatient Portal Proxy
Hello,Has anyone had any experience with portal proxy? We are hoping to turn this on soon but wanted to know of any potential issues or bugs other users have encountered. We’re unable to test in our...
View ArticleSurgical Procedure Management and Tracking
I’m looking for information on how everyone out there handles and tracks surgical procedures in eCW. We are a new practice, less than 2 years old. So we’ve only been using eCW since April 2018. We...
View ArticleCare plan review for behavioral health via the Population Health Module
Hi all Are any ecw customers using the new care plan functionality in eCW? I am curious how folks are leveraging the care plan review functionality for behavioral health patients. The review cycle...
View ArticleClosing Office
We will be closing our small office permanently in the summer. No data migration. Will be closing eCW but need to grant access to be able to release medical records for patients. Still waiting on a...
View ArticleHas anyone used the Patient Relationship Management services ecw offers?
We’re interested in some of the personalized healow marketing materials, like posters, tv slideshow, posters, booklets/flyers that the pts can take home with them explaining some of the healow...
View ArticleEBO Report - 4.02 Encounter Patient download report - Reason for visit
Trying to run this report but do not see a way to include reason for the visit in the report. Has anyone been able to pull this field to the report? Thank you
View ArticleWhat Security Permissions is needed to allow “Customize” Button in Visit Type...
Recently we’ve added some new Visit Types for some dental visits. However, they weren’t customized with the right sections being hidden (like family history, etc). I tried to work with a manager to...
View Articlenurse and MAs (not CMAs) eprescribing on behalf of provider
Does anyone give their LPNs and MAs (our MAs are not certified) permission to eRX on behalf of the providers. I’ve never given the permission to nurses and MAs before and just assumed it wouldn’t be...
View ArticleWhat is the red padlock in the encounters screen??
This is probably an easy question, but I can’t quickly find the answers. When you look in a patient’s encounter list (from the note or the hub), it shows a gold, locked padlock to the left for all the...
View ArticleInvalid Text Found - replace window
We recently started encountering an error window that warns of an invalid character in a chart and allows replacement.The error window is named “Invalid Data!”The text states: “Invalid text found....
View ArticleIs there a way to see Scheduled blocks in the Office Visit Screen?
Is there a way to see Scheduled blocks in the Office Visit Screen? For example , the provider is blocked for a meeting, training etc. Is there a way to show those on the Office visit screen? The...
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