This is probably an easy question, but I can’t quickly find the answers. When you look in a patient’s encounter list (from the note or the hub), it shows a gold, locked padlock to the left for all the locked notes.
But a few of them have red locked padlocks instead. What causes this? I tried unlocking and relocking a note. Didn’t do it.
I added an addendum. Didn’t do it.
I checked for controlled substances written in the progress note. Their presence or absence didn’t make a difference.
Anyone know this one?