Previsit Planning Workflow
We are developing a previsit planning workflow but are wondering how others are currently performing it. I know eCW is working on something for PreVisit Planning but we need to move forward. Is there...
View ArticleWhy is “Self Pay” showing up as insurance on green sticky note on patient...
We just had our front desk people leave and two new employees start. We also just upgraded to V11. I’m not sure which of those two events caused this, but now the green sticky note (or rectangle) on...
View ArticleIs anyone using Healow Insights?
Hi all Is anyone using Healow Insights? http://www.healowinsights.com/ What has your experience been thus far. Does eCW charge a fee for this? Is the connection process easy or difficult? Is the data...
View ArticleUsing eCW for Outpatient Behavioral Health
We have a practice that is interested in moving their OP BH practice onto EHR from paper.The question is, what have others done regarding keeping a separate database from Primary care, versus having...
View ArticleDuplicate Medications on Med List
Does anyone else have problems with duplicate medications on the med list? It seems to be when SureScripts sends a refill request. For example, provider prescribed Diazepam 10 MG Tablet from MediSpan...
View ArticleDigital Signature
Is there a way to add a provider’s uploaded signature onto a document that is saved in patient docs? We are having outside hospitals fax directly to eCW. Our health information department scans the...
View ArticleReferring Provider Setup
I’m curious what the best setup is for Referring provider. Currently ours is a bit of a mess…i.e we use Dr office name for Last Name and in first name put the whole dr’s name on some, some have...
View ArticleeCliniSense
A medication (azithromycin) was removed from eclinisense and I’m unable to add it back. Anyone ever come across this? I contacted eCW about this multiple times and they haven’t been able to resolve...
View ArticleAutomatically create TE when a patient No-Shows
I’m new to the site and relatively new to eCW in general, but I’ve tried searching for this but was unsuccessful.Is there a way to have eCW automatically create a TE for a patient that is marked as a...
View ArticleFollow-up in 2 weeks w/o scheduled appointment
We have several providers that prefer to tell their patients to “schedule appointment in 2 weeks” as opposed to actually scheduling the appointments two weeks out. The rationale is that as an FQHC our...
View ArticleStaff changed name on test account to actual patient - mixed documentation
We don’t have a test environment so we have ‘Test, Test’ patients or Disney names with profile pic. Couldn’t be anymore obvious as far as the patient name goes. A Test,Test patient from 2015 had years...
View ArticleData Migration - Care 360
Hola,Has anyone on this forum gone through a data migration from Care 360? I think it used to be Quest Care 360 or might still be called that. Not sure. We are acquiring a physician practice that uses...
View ArticleLab order numbers
Has anyone every tried to run a report to find out how many labs a provider orders within eCW on a given day or within a set time frame i.e. for a month?
View Articleschedule not showing on eClinical Mobile
We enabled and set up a provider with eClinical Mobile, but her schedule does not show on the app. We have recently enabled other providers who did not have any problem. Any tips? Thanks!
View ArticleReport Server Replication
Does anyone in eCW land have a report server that is a replication of Production? If not replication, what method do you use?eCW is recommending replication - but we have encountered serious...
View ArticleRegistry “encounters” sum does not equal Quality Measures population sum
Greetings,When we use the Quality Measures module (as, for example in monitoring our colorectal cancer screening performance), we obtain one number for the “population at risk” in the time interval in...
View ArticlePatient Portal Proxy
Hello,Has anyone had any experience with portal proxy? We are hoping to turn this on soon but wanted to know of any potential issues or bugs other users have encountered. We’re unable to test in our...
View ArticleSurgical Procedure Management and Tracking
I’m looking for information on how everyone out there handles and tracks surgical procedures in eCW. We are a new practice, less than 2 years old. So we’ve only been using eCW since April 2018. We...
View ArticleeBO issue
So we have discovered (you may already be aware) that when users do not have access to eBO, if they go to Reports, eBO reports, they cannot log into eBO….BUT if they use the URL to open eBO, they have...
View ArticleJan 1 2020 Medicare requires CDS for all imaging orders, really?
https://www.medscape.com/viewarticle/914238Does anyone know the details and how it will impact ordering any CT or MRI on a Medicare patient? Apparently providers will have to pay for a licensed...
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