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Staff changed name on test account to actual patient - mixed documentation

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We don’t have a test environment so we have ‘Test, Test’ patients or Disney names with profile pic. Couldn’t be anymore obvious as far as the patient name goes. A Test,Test patient from 2015 had years worth of documentation on their chart. We’re talking locked progress notes with labs, RX’s, claims, allergies you name it. Sometime in 2017 a staff member changed the first and last name to an actual patient with demographics, insurance etc.. and from that point on the account was used by providers and staff as the real patient account. Meds from the Test period were reconciled to real patient, allergies “verified”.

There are about seven actual progress notes from 2017-2020 locked, that I’m assuming would have to be unlocked, corrected then locked again. I’m not sure if that’s even the best route to go. Hoping for some feedback from the community. Maybe eCW can do something from the back end.

Thanks


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