I’m looking for information on how everyone out there handles and tracks surgical procedures in eCW. We are a new practice, less than 2 years old. So we’ve only been using eCW since April 2018. We are an orthopedic practice and our surgeon does all procedures other than spine. The way eCW has you create procedures within the interface doesn’t feel like it fits surgeries very well. The list of procedures has things like collection date and results on there. Which don’t even apply to surgeries. And when we track a surgical candidate, we create the procedure while we wait for insurance authorization and medical clearances. Then the procedure gets scheduled. Then it gets performed. I wish there was a way to track the patient from start to finish so I could see a list of all procedures awaiting insurance auth, all that are still awaiting clearances, all that have been scheduled but waiting to be performed, and all that are performed and finished. And some notification if we are awaiting to hear back from the patient. I used to track everything on paper in a binder, but then the surgeon couldn’t see what the status was when he wasn’t in the office.
At any rate, if anyone has tips on how they do it, I’d love to hear them.
Thank you!