CCM CAREPLANS TO GET WIPED OUT AGAIN ON JANUARY 1?
Last year ECW wiped out all the care plans on January 1 and made us make new ones starting in January. Care Plans are dated and are supposed to be good for a year. Does anyone know if there will be...
View Articlethinking of switching to the cloud
We currently self host and have not had any issues. We would like to switch to the cloud. Has anyone done this? What is the down time? We were told at the annual meeting it was 2 days, but now we are...
View ArticleAnyone else with crashing, freezng,slowness, errors, scripts erros more so...
WE ARE ON ASP 12 ON THE CLOUD This has been a problem for a few days now. We have opened a case. Going very very slowly.
View ArticleProviders Leaving, Now What?
We have recently had a couple providers leave our practice and two more leaving soon, I am looking for recommended workflows for reviewing results/requests in the jelly beans of the providers leaving,...
View ArticleHaving staff help with E-bean refills
So if a parent uses the portal to make a refill request, our staff adds comments about if they are due for followup or current and ready for the refill to be sent. That gets forwarded to a provider...
View ArticlePatient Portal Question
We’re starting to plan out the portal for roll out and I’m running into an issue that I hope I can get some help with.Our practices are all geriatric, average age of our patients is 83. They like the...
View ArticleIncident-to billing workflow question
Everyone’s probably going to be annoyed with me soon but I’m going to keep asking questions!Incident-to billing, we mostly use it for our NPs to bill certain but not all visits. Do accomplish it, it...
View ArticleECW Support for Small Practices
I’m soliciting for advice/opinions on how to manage phone time with ECW. We are a small 4-doc practice with no midlevels and we simply do not have the extra cash to hire an on-site IT person, so our...
View ArticleCan you prevent Check-In staff from accessing labs?
I’m trying to learn if there is a way to keep Check-In staff from viewing labs. At first glance there doesn’t seem to be a way to do this. I checked with ECW support and it seems that if you get access...
View Article“PPD” check box in Immunization Update screen in v10
I’ve only hit one thing so far on version 10 that stumped me, so I was hoping someone else on v10 might shed some light on this for me. When creating new Immunizations or updating Immunizations, there...
View Articlev10e feedback
I’m new to eCWusers. What does everything think of v10e? I’m hesitant to sign up until I know it works.
View ArticleSP2.x/10e User reviews
Fire away, those who have taken the plunge…..We have installed it in our Test Environment. Impressions to follow, but one which we checked right away was the ability to print a PPD in an Immunization...
View ArticleTransferring progress notes from one eCW clinic to another
Question: Has anyone found a method for moving a patient population’s progress notes from one eCW system to another? (I.e., all of one doctor’s charts.) Having changed clinics, I was promised that my...
View ArticlePatient emails
Does anyone know how you can pull a list of your patient panel that shows their name, address, and in particular email address? Our Outreach team wants to be able to communicate with our patients, but...
View ArticleVaccine Lot #
Hello,I was wondering the best practice for entering a new shipment of a vaccine that is already in eCW Vaccine Lot #. Do you create a transaction under the existing vaccine lot # or do you create a...
View ArticleCancelling Orders
In v10 we have the functionality that allows the user to cancel order in v10. Is anyone using this? If so do you have an interface? We have learned that interfaced results will attach to a cancelled...
View ArticleMIPS
HiWe are a 3 Provider practice planning to use the MIPS rather than APM pathway for the MACRA. We need to know how we have been doing in the quality indicators so far to see where we need to focus on...
View ArticleRegistry Structured Data not able to search Subcategories
We have a few categories under HPI that also have subcategories. For example, we have a category under HPI titled “Dental” which has some structured data questions. But we also have a subcategory under...
View ArticlePortal upgrade help!!!
We were just upgraded to portal version 6.5 - prior to our upgrade, when a patient would “reply” from their portal to a message, the reply (in the form of a new message) would go directly to whom sent...
View ArticleIs there a way to purge all Medications from eClinisense and Favorites?
I am wondering if anyone has an easy way to delete all medications from eClinisense and/or Favorites. I would like to remove all medications for all providers (and all diagnoses for eclinisense) and...
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