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Procedures-flowsheets

Can a customized procedure be linked to flow sheet?  example - to show that a pediatric patient has been taught how to us an MDI and now is proficient to carry on their person or that a photo screening...

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Meds dropping off list

Is anyone else having issues medications just “dropping off” of med lists for no apparent reason?  We have a few providers who state that sometimes medications will just drop off of a patients...

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Release of Information - Medical Records

JosephAs part of a new process we want to implement to address the various Requests for Medical Information we receive we want to handle those requests centrally, rather than each clinic providing the...

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Eclinicals and Citrix

I am having issue with my physicians using Citrix.They can log into citrix. Click on the icon for Eclinicals, log in and immediately they get the log in screen again as if they are timed out.HELP!!!IT...

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Assessment: All Encounters Not Showing under “Carrot” drop down- MD not happy.

Today, my MD showed me an issue that he has with eCW. [Bare with me - the clinical/progress note portion of eCW is outside my normal use area, so I may explain this poorly. I normally enter Out of...

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Readiness Assessment

Does any one have any templates they have used for a readiness assessment? Questions you asked users? Any helpful would be appreciated. This is for eCW Implementation. Thank you!

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Using Healow for medication refill request

We are pushing our population to use the app (or the portal, but the app appears so much easier) to get med refill requests out to us.  We get a large number of parent calling us saying that the app...

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Midmark Spirometer and EKG problems

In 2008 we purchased and paid eCW to install Midmark EKG and Spirometer.  Both have worked very well for us until a few weeks ago.  One morning the spirometer wouldn’t work, I opened a ticket with eCW...

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New EKG Machine

The EKG machine (Midmark) has bit the dust (we have had it since May 2009) so we are looking at purchasing a new machine.  Is anyone using another brand of EKG machine?  Does it interface/integrate...

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Casting from eCW

Has anyone experimented with the possibility of casting from within eCW?An example I would like to use:As a nephrologist I like to show patients a graph of their creatinine over time. This is very...

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Upgraded to EBO7 and having severe issues

We recently upgraded to EBO 7 and we are having major issues. It took away our ability for normal users to easily run daysheets and other reports, severely limiting our workflow. Also, anytime EBO is...

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ECW Slowdown Dallas, TX

Anyone else facing unusable slowdowns today??? Have been waiting 2 minutes between clicks for most of the day and was told there was a server slowdown in TX. We didn’t have these issues before moving...

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Registery Reports

Every so often I pull Registry Reports from the side bar, and while this is working in lieu of not having access to EBO reports, I could stand to be a little more efficient and am wondering if anyone...

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2017 ICD Code Update PL Issue

For the practices that already updated their ICD database to the 2017 version. How are your providers handling the laterality and specificity updates for these newly implemented codes when all the old...

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CHADIS

Has anyone started using this?per the team that went to the discussion at the NUC there are a few questions…1) For the forms that interface, will they score in structured format for use in...

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Failed Fax Jelly Bean

Hi, In the distant past when an outgoing fax failed, the D jelly bean would turn red letting that person know they have a failed fax. It stopped when we upgraded our fax server which we host. eCW had...

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10e User Reviews

If you’re a practice using/piloting 10e, please post your impressions here for the community to see.

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Is ECW starting to Charge for Healow?

My office got a call wanting to “sell” us Healow. It is a part of the package I have. Is this something else they are going to shake us down for more $$$$$ ????

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How many of you re-certify your in house trainers?

I’m curious, do you have your staff certified by eCW as trainers and if so did you pay to re-certify after the first year.  If so, did you find any value in the re-certification process?Do you find...

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Can you run a report to find all patients that do not have a follow up...

I wonder whether there is an easy way to do this. Sometimes patients cancel and say “I will call you to reschedule” and 2 years later you find out by accident they never did. As we have mostly regular...

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