Today, my MD showed me an issue that he has with eCW. [Bare with me - the clinical/progress note portion of eCW is outside my normal use area, so I may explain this poorly. I normally enter Out of Office charges, run different EBO reports and design letter templates].
When he is seeing a patient who has a massive list of diagnosis and medications: He goes into the “Assessment” section of the progress note and hits the down arrow “carat”- which brings up a list of past appointments. Because the patient has many medications, this list tends to be flooded with telephone encounters requesting refills. All my MD wants is the last progress note - which is normally not visible, pushed out by the TEL.
He knows that he can technically click the “Assessment” word link, and find the Dx that way, but he claims that the Dx are then no longer linked to the medications, and he has to relink them in the new progress note.
What he has been doing in these instances, is printing the last progress note, and manually adding the Dx [and I presume, linking them to the appropriate medications, from the note].
Is there a more efficient way to do this? If his nurse creates a TEL encounter before he sees the patient and adds all the diagnosis to that, can they be linked to the medications there, and he can drag them into his progress note?
Is this an issue in later versions of eCW? (We have 10.0.80 SP1C-7)
Is there a way to see ALL the encounters when you click on the assessment drop down “carat”??? Or to block out the TEL encounters?
Any help would be appreciated - even if the help consists of “No - this is how the program was designed, and changing it would require changing the core code of the program.” At least then, I can show it to my MD, show that I asked, and that there is really nothing that can be done about it at this time. Either way, any advice or information would be GREATLY appreciated.
Thanks!
