Every so often I pull Registry Reports from the side bar, and while this is working in lieu of not having access to EBO reports, I could stand to be a little more efficient and am wondering if anyone has any tips or tricks that I could implement to make this work better for my office’s needs.
Most of the reports I pull concern Medicaid Patients. The Registry Reports gives me the patient name, DOB, Account number. What I also need is the Medicaid ID in addition, but I am not seeing anyway to get that pulled onto the Registry Report. I also need it to show the last Appointment and the next up coming one so that someone in the office, myself or another staff member, can check Member eligibility. Alaska Medicaid eligibility has been a huge issue for us, so being able to have the information quickly and easily makes life easier for everyone.
I’m also trying to see if I can get the Registry Reports to do more for me, and what I can use it to do in place of things I may be doing the difficult way, such as tracking No Show or Cancelled New & Established patients; or even the incoming Referral as I currently do this in Excel. Most of our referrals come across the fax and are not entered into the Referral option as the rest of the staff believe it is too time consuming to keep updating visits, and dates.
