Help tracking no-shows and late cancels from appointment screen
I’m a dentist at an FQHC with interest in efficiency and the tech side of things. Our no-show rate is fairly high, and I’ve been trying to figure out a way to efficiently track no-shows and late...
View Articlethinking of switching to the cloud
We currently self host and have not had any issues. We would like to switch to the cloud. Has anyone done this? What is the down time? We were told at the annual meeting it was 2 days, but now we are...
View ArticleVersion 10 upgrade 8.2.14
Recently underwent an upgrade as above. Physician users were very surprised by significant changes in the way meds and diagnoses were handled, among other things. Learned this on the fly, while seeing...
View ArticlePrinting flowsheets
Does anyone know the steps needed to get more than the first page of a flowsheet to print out?
View ArticleAnyone else with crashing, freezng,slowness, errors, scripts erros more so...
WE ARE ON ASP 12 ON THE CLOUD This has been a problem for a few days now. We have opened a case. Going very very slowly.
View ArticleUser Default Lot Number Setting
Does your organization have issues where end users are choosing the immunization name from the left side of the screen and then choosing a lot number for a different immunization? We found this was...
View ArticlePlease Help - I’m living through an EBO nightmare
eCW hosts our eclinical works on their servers, ie we buy ecw as SAAS. Recently they moved the server that hosts our practice ecw to a new server in a new location.Now we cannot get get any EBO reports...
View ArticleCCMR
Are there any large FQHCs here using CCMR for Chronic Care Management? We have begun using it and would like to speak to another organization that is using the product.
View ArticleCCMR Care Plan
Is there any practice that is utilizing the care plan module of the CCMR package and willing to share how they have set up their build for the problems and care plans?
View ArticleVirtual Visits
I thought I recalled that eClinicalWorks was going to incorporate technology to have real time virtual visits with patients via video such as secure Skype or something similar. Is anyone aware of...
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Is there such a thing as “read only” access for third party vendors?
The company I work for is utilizing a third party analytics company, and my supervisor has requested I give specific contract employees “read only” access. Is there such a thing? Our SAM hasn’t...
View ArticlePsychiatric charting
I have a psychiatry specialty starting soon in my affiliated group practice. Does anyone have this? How do they secure the records? Make the entire note confidential? Can I make parts only confidential?
View ArticleRefills being sent as Starts
When we (MAs, NP, and Provider) attempt to send refills from refill requests or from telephone encounters, it allows us to select as a refill. However, when we go to the next screen to actually send to...
View Article“Scribe server not available”
Anyone else getting this message when using scribe? I’m dictating my entire note, and then when I try to scribe it I’m getting this error message.
View ArticleLab Letters Not Saving
Has anyone had an issue where lab letters will not save after being printed? This has been happening to several staff and one provider. After they print the letter, eCW completely shuts down and the...
View ArticleCCMR - Kiosk and Questionnaire Integration
We implemented the EHR in August at our sexual health clinic and moving forward with CCMR in some of our case management programs. Does anyone have any experience with CCMR and how it works with the...
View ArticleP2P
If we are sending a P2P referral and the provider is not listed with a P next to his name do we need to send a P2P invitation to that provider even if he is already an eCW provider? We are being told...
View ArticleAlert - Substance Abuse no RX
Looking for some creative wording for an alert pertaining to patients who should not be receiving any prescriptions due to their substance abuse history. If anyone has phrasing they would like to...
View ArticleConcurrect Lock
Good morning fellow eClinical-folks!So, we recently installed the C-20.8 patch and this concurrent lock feature is a real pain. At first we had it set to a 0 timeout period and everyone was...
View ArticleDoes anyone use the billing features of the LabDaq LIS with eCW?
We use LabDaq currently but have considered Orchard in the past. Is there anyone using the LabDaq billing feature? If so, I have some questions about functionality, satisfaction, etc.Does the billing...
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