Virtual Visits
I thought I recalled that eClinicalWorks was going to incorporate technology to have real time virtual visits with patients via video such as secure Skype or something similar. Is anyone aware of...
View Article“Scribe server not available”
Anyone else getting this message when using scribe? I’m dictating my entire note, and then when I try to scribe it I’m getting this error message.
View ArticleScanning - Patient Documents
When you scan, users cannot default assigned to and facility. Have any others asked for this functionality?
View ArticleAdd New Rx favorites
I would prefer to enter a single drug name into My Favorites in the Add New Rx section, and would like to add different doses and directions which would be visible once the drug name was clicked on....
View ArticlePrescription drug rebate codes
One of our drug reps gave us a discount code to be supplied while sending a prescription to the pharmacy. This is supposed to enable patients to get this particular drug at a discounted rate. I was...
View ArticleWorkarounds for histories automatically pulling forward and having to access...
The medical history is pulling forward automatically into future encounters when we open the encounter. The other histories are not designed like this. We have several workflows built around going into...
View ArticleDragon Medical Edition and eCW
Hello again,I have a few providers who use Dragon to dictate in their progress notes. One provider says that whenever hightlighted text is blue, he is unable to use Dragon to either clear all the...
View ArticleMultum Database Corruption
I have been struggling since early October with a corrupt Multum database. I have been told it is a system wide issue and be patient but each week it gets worse. I am missing simple drugs Doxycycline...
View Articletelephone encounters - order of messages
I noticed that the telephone encounters are always ordered according to the date that the message was created. This is a problem for me, because I may have 10-15 messages in my inbox, and if I assign...
View ArticleTelephone Encounters Self-Addressing
Anyone else experience this? I know I spoke to a few folks at the conference who were…Randomly (of course), a user will open a TE and the radio button will be on Addressed or Addressed and Docs...
View ArticleNEW MANDATORY DOWNGRADE????? (RANT WARNING!!!)
We have been forced into a feature called“CONCURRENT LOCK” (part of the new “MANDATORY UPGRADE”)This means that now “ONLY ONE PERSON CAN USE THE CHART AT A TIME”. This lock defaults to 15 minutes...
View ArticleLocking other users to see your schedule
Hi I hate to post this question, but I have very unfriendly and jealous colleague who tracks what patients I see and creates big fuss everyday in clinic about everything starting from how I have more...
View ArticleHome Health Billing
Hi All,For those of you that are billing for home health, how do your billers know when to bill? Do you send them a copy of the 485s? For G0181, do you keep a paper log and send to the billers? Do you...
View ArticleSurprised by lack of CCM users on forum
Jan 1, Medicare approved billing for Chronic Care Management. One the requirements is a care plan. I’m surprised that hardly a single person has remarked on how to use (or more importantly how poorly...
View ArticleDI Orders and Notes Output
Every now and then we have a need to print an order for the patient to take with them. Our providers are add any necessary “notes” to the order. When we print out the Order document, the [Notes]...
View ArticleAlert - Substance Abuse no RX
Looking for some creative wording for an alert pertaining to patients who should not be receiving any prescriptions due to their substance abuse history. If anyone has phrasing they would like to...
View ArticleRelease of information
We have some clinics that we need to get “Release of Information” on patients. Such as wanting to allow husband, wife, mother, father, aunt, etc to be able to communicate about their health or get...
View ArticleMultum Database Corruption
I have been struggling since early October with a corrupt Multum database. I have been told it is a system wide issue and be patient but each week it gets worse. I am missing simple drugs Doxycycline...
View ArticleWhat do you find the most nonsensical/frustrating quirk of eCW?
There are many that drive me nuts, mostly UI issues:- Tab key not following conventions and moving the cursor to the next column in areas where it definitely should, like Surgical History or...
View ArticleConcurrent Lock Issue- Wiping out provider notes
Ever since the version 10 update we have been having intermittent issues with what we think is a concurrent lock problem. After the upgrade we of course noticed the new pop-up that advises users that...
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