Every now and then we have a need to print an order for the patient to take with them. Our providers are add any necessary “notes” to the order.
When we print out the Order document, the [Notes] section includes 1) the providers time stamp and 2) the information they entered. The pressing issue for us is that the ‘Notes” are NOT word wrapping at all and so the information looks unprofessional. Don’t even get me started on the time stamp being printed. Spoke with eCW support who stated “that is the way it is and there is no fix”. Seriously?? this is basic Word/Notepad functionality. Is every customer just accepting this as is?
Hopefully not and someone will respond with a solution. Thank you.