Share Letters and Forms
There was a recent suggestion to create a post where everyone could share any letters or forms (using merge fields) that you have created that you think would work well at other practices. Anyone game...
View ArticleDrug Database Problem
We have Medispan Database, but everytime I contact support to update the database because it is out of date, I am told I have Multum. After multiple episodes of going back and forth, they manually do a...
View ArticleCCM Care Plan
What do the settings of the visit type need to be set to for a provider to be able to add the care plan to their progress note? The CP button on our visits are not orange and we can only add care plan...
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Is there such a thing as “read only” access for third party vendors?
The company I work for is utilizing a third party analytics company, and my supervisor has requested I give specific contract employees “read only” access. Is there such a thing? Our SAM hasn’t...
View ArticleVirtual Visits
I thought I recalled that eClinicalWorks was going to incorporate technology to have real time virtual visits with patients via video such as secure Skype or something similar. Is anyone aware of...
View ArticleCopy to Medical Hx, Copy, 1 Adam 12, Copy That…
So if you remember Adam 12, you’re one of my peeps. But if you like it but weren’t born until 30 years later, you’re just hipster…So, my “Copy to Medical Hx” in the Problem List doesn’t work! I...
View ArticleSuggestions on Tablets
I was just wondering if anyone has any suggestions on tablets that physicians use. My physicians like to have their digitizer pens to use but do not like touch screens, in which their finger can be...
View ArticleHome Health Billing
Hi All,For those of you that are billing for home health, how do your billers know when to bill? Do you send them a copy of the 485s? For G0181, do you keep a paper log and send to the billers? Do you...
View ArticlePrescription drug rebate codes
One of our drug reps gave us a discount code to be supplied while sending a prescription to the pharmacy. This is supposed to enable patients to get this particular drug at a discounted rate. I was...
View ArticleNEW MANDATORY DOWNGRADE????? (RANT WARNING!!!)
We have been forced into a feature called“CONCURRENT LOCK” (part of the new “MANDATORY UPGRADE”)This means that now “ONLY ONE PERSON CAN USE THE CHART AT A TIME”. This lock defaults to 15 minutes...
View ArticleConcurrect Lock
Good morning fellow eClinical-folks!So, we recently installed the C-20.8 patch and this concurrent lock feature is a real pain. At first we had it set to a 0 timeout period and everyone was...
View ArticleeClinical Mobile syncing issues
We have struggled for years with the mobile eCW app. We have created multiple cases about provider’s jellybeans not having the correct counts. They would document in the eClinicalMobile app and the...
View ArticlePatient Safety Issue - Version 10 Service Pack 2.3
We have identified a major safety patient concern in this version of eCW (Version 10 Service Pack 2.3), outside of the concurrency lock issue that has been discussed in several different threads. We...
View ArticleFaxes - Signing workflow question
After using eCW for 5 years we just got around to purchasing a fax server recently. We’re getting ready to roll it out and were wondering how most people handle documents that come across it that need...
View ArticleAuthentication of controlled rx’s
At the Oct 2016 user’s meeting, there was a talk that included a novel way of Two step authentication via iPhone app (Authy) rather than the EXOSTAR fob. Anyone with any updates or experience on this?
View ArticleSingle Sign on with eCW and Active Directory
Does anyone have any experience setting this up for their practice? Any advice is appreciated. Thanks
View ArticleKiosk - Demo Verification without Appointment
We just saw that if you know someone’s name and DOB, you are able to see their demographic information even if he or she does not have an appointment.As a result, a non-patient, can obtain a patient’s...
View ArticleDriver’s License vs Insurance card when registering a patient
We are in a dilemma. We are a large group of 24 clinics and work hand in hand with our hospital. We use eCW and our hospital uses Paragon. We register the patient by insurance card and the hospital...
View ArticleCan I create a Therapeutic Injection that bills multiple billing units and...
Currently, many of our therapeutic injections (TI) are named with doses in them. This is to remind the providers and staff that they need to enter the correct number of billing units on the billing...
View ArticleVision photoscreening
Anyone using either Plusoptix or the Welch Allyn Spot screener? At least the Plusoptix says it can coordinate with “most EMR"s, but can’t give me any specifics.I have to buy two new vision...
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