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Drug Database Problem

We have Medispan Database, but everytime I contact support to update the database because it is out of date, I am told I have Multum. After multiple episodes of going back and forth, they manually do a...

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Psychiatric charting

I have a psychiatry specialty starting soon in my affiliated group practice. Does anyone have this? How do they secure the records? Make the entire note confidential? Can I make parts only confidential?

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Medication reports

Hi all,I’m wondering if anyone has a way of tracking patients that are on multiple medications to identify and track?  Ideally I’d like to pull a report that say’s X number of patients for Y provider...

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Virtual Visits

I thought I recalled that eClinicalWorks was going to incorporate technology to have real time virtual visits with patients via video such as secure Skype or something similar.  Is anyone aware of...

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ECW Scribe

I don’t see much on here regarding ECW users using ECW scribe.  Anyone using it successfully?  Our practice connects to ECW using a remote desktop connection (since we do all housecalls) and previously...

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tips for opening a second facility

We are opening a satellite office in a neighboring county.  We are building it and will at first staff it with current providers to get it off the ground, so this isn’t an acquisition type model of...

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Concurrect Lock

Good morning fellow eClinical-folks!So, we recently installed the C-20.8 patch and this concurrent lock feature is a real pain.  At first we had it set to a 0 timeout period and everyone was...

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Inactive CPT codes

Silly question, when Inactivating a CPT code, does it not turn red?Inactive Check to mark this CPT code as inactive. Note: CPT codes marked as inactive display in red; these CPT codes can still be...

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Suggestions on Tablets

I was just wondering if anyone has any suggestions on tablets that physicians use. My physicians like to have their digitizer pens to use but do not like touch screens, in which their finger can be...

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NEW MANDATORY DOWNGRADE????? (RANT WARNING!!!)

We have been forced into a feature called“CONCURRENT LOCK” (part of the new “MANDATORY UPGRADE”)This means that now “ONLY ONE PERSON CAN USE THE CHART AT A TIME”. This lock defaults to 15 minutes...

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SP2.x/10e User reviews

Fire away, those who have taken the plunge…..We have installed it in our Test Environment. Impressions to follow, but one which we checked right away was the ability to print a PPD in an Immunization...

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Mail Order Pharmacies Denying eRxs due to “THIS IS NOT PRESCRIPTION” on Rx

Hi everybody, before I try to decipher this with support I thought I would try to gain some insight via you wonderful folks.It’s being reported to me that some mail order pharmacies are not accepting...

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PHM Care Planning (aka CCMR)

We are just getting ready to start building our Care Planning module in eCW.  We are not going to utilize CCM, just the module that is formerly known as CCMR.  Any advice?  Anyone want to share the...

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Virtual Visits

I thought I recalled that eClinicalWorks was going to incorporate technology to have real time virtual visits with patients via video such as secure Skype or something similar.  Is anyone aware of...

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Does the favorites button for drugs work for anyone?

Does the favorites button for drugs work for anyone? I found a video from eCW that shows you can add drugs to a list by clicking on the yellow stars next to the drug names and then select favorites to...

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Inking - dropping below signature line

We use the inking functionality for providers to sign documents that are faxed in to us.  Since upgrading to V10, providers have been complaining that they sign on the signature line, however, once...

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Admin logs

Is there a way to run a report of the last time a user logged into eCW?  I want to deactivate accounts of users that haven’t logged in in a specific time period./ Thanks

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P2P log

How can I find out what P2P patient records have been sent after 2 weeks.  Ecw states that you can only see what was sent out from the P2P Admin, Community, Delivery status.I would like to be able to...

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Flowsheet View

I may have asked this question in the wrong group so I apologize in advance for the duplication.The most challenging feature of the flowsheet for me is that I need to scroll down or click “next” to...

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HPI Notes not displaying until clicking tab…

We have recently started experiencing an issue where upon opening the HPI from the blue link in the progress note the notes previously entered are not showing until after clicking the category tab at...

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