Bump List
Does anyone have successful use of the Bump List on the resource schedule? We are looking to keep our appointments filled and currently using a piece of paper for patient call back if we get...
View ArticleeCW & Windows 10
Hi Everyone, Ever since our providers switched from Windows 7 to Windows 10, we have experienced several problems ranging from not being able to to print orders, ink edit, sending outgoing referrals...
View ArticleSurprised by lack of CCM users on forum
Jan 1, Medicare approved billing for Chronic Care Management. One the requirements is a care plan. I’m surprised that hardly a single person has remarked on how to use (or more importantly how poorly...
View ArticleDrug Database Problem
We have Medispan Database, but everytime I contact support to update the database because it is out of date, I am told I have Multum. After multiple episodes of going back and forth, they manually do a...
View Articleare there probs with changing internet providers if you are in the cloud?
If you have a cable modem interface and are in the cloud, but you are planning on switching to a faster fiber optic connection, are there problems with that if you are in the cloud? Should we expect...
View ArticleCCM CAREPLANS TO GET WIPED OUT AGAIN ON JANUARY 1?
Last year ECW wiped out all the care plans on January 1 and made us make new ones starting in January. Care Plans are dated and are supposed to be good for a year. Does anyone know if there will be...
View ArticleFYI - SureScripts is down
Appears they went down at 2:35PM EST. ECW is aware and working with them on a resolution.
View Articleportal/healow app- most common complaint is the medications are blank
So the thing parents call us the most about is that they are trying to request a med refill through the app and the med list is blank. We have seen it with fresh installs, with folks that have used...
View Articlepreferred name fields?
I was hoping now that there are quite a few practices using the new SP2/10e versions if anyone can confirm that there is a place for “preferred” name throughout eCW? Specifically if it is visible on...
View ArticleMedic Scan and New CA Driver’s License
A patient just presented with a new CA driver’s license and we receive a message that it does not recognize the state. Anyone else having issues? Any advice?
View ArticleThe Cloud
Hi everyone,I know this topic has been discussed before, but with the everyday changes in technology and infrastructure, I’d like to get people’s opinion on eCW’s cloud service as it stands today.1)...
View ArticleTracking Medication Lot Numbers (not vaccines)
We have a surgery practice and need to document the lot number on the OP note of the specific medication administered. We need to be able to search for the LOT number outside the chart in case of...
View ArticleeClinicalTouch version 2.22.6
Our provider uses his own iPad and has the more recent version of eClinicalTouch (2.22.6). All the clinic owned iPads are on 2.22. In the progress note, he is unable to access many of the sections. In...
View Article10e User Reviews
If you’re a practice using/piloting 10e, please post your impressions here for the community to see.
View ArticleAre there any other customers that are running ECW on VMware Horizon View?
We are using VMware View 6.0 with Imprivata to provide us with Single Sign On capabilities with our VMware Virtual Desktops. We are having some issues when users roam their desktop sessions from PC to...
View ArticleeCW & Windows 10
Hi Everyone, Ever since our providers switched from Windows 7 to Windows 10, we have experienced several problems ranging from not being able to to print orders, ink edit, sending outgoing referrals...
View ArticleInternal Notes ??
What exactly is this used for in the lab order/result window? What is the significance? Is it not published to the patient portal? How do people use this?Thank you in advance.
View ArticleQuality Measure 147
We are a practice that is primarily Medicare patients and would like to use Measure 147, Ifnluenza Immunization, however, the cpt that is required for billing Medicare Q0236 or Q2037 is not a valid CPT...
View ArticleNEW MANDATORY DOWNGRADE????? (RANT WARNING!!!)
We have been forced into a feature called“CONCURRENT LOCK” (part of the new “MANDATORY UPGRADE”)This means that now “ONLY ONE PERSON CAN USE THE CHART AT A TIME”. This lock defaults to 15 minutes...
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