We’re starting to plan out the portal for roll out and I’m running into an issue that I hope I can get some help with.
Our practices are all geriatric, average age of our patients is 83. They like the portal, they like to be able to view their chart information and send messages to the providers. But they also like their spouse and/or children to have access to their medical information.
I’ve been told there aren’t delegates in the portal. Has anyone found a work around to be able to have multiple portal accounts for a single patient? And if you have, can all the accounts send secure messages to the practice?