10e Crashing Constantly
Using the icon the plug-ins create, NOT the link in a Chrome browser, 10e will crash on average 10 or more times a day. A prompt appears saying “Clearing Cache” and 10e crashes. If you have Chrome...
View ArticleClik here to view.
problem list use guide
Has anyone found or created a guide for the proper use of the Problem List? Our users have gotten lackadaisical with it’s use, and I believe it is due to “lack of training”. Any help would be...
View ArticleTelephone Encounters Self-Addressing
Anyone else experience this? I know I spoke to a few folks at the conference who were…Randomly (of course), a user will open a TE and the radio button will be on Addressed or Addressed and Docs...
View ArticleWorkflow for Locking Progress Notes
We are trying to improve our workflow for progress notes being signed in a timely manner. Our current workflow is: Providers will do their part on the note and not lock/sign, it then goes to HIM for...
View ArticleEPCS for controlled substances and future effective dates
We are having a problem with pharmacies being able to see future effective dates for controlled substances with epcs. Even if we enter 3 different prescriptions for a schedule 2 medication with future...
View Article10e and Chromebooks
Has anyone tried 10e and Chromebooks? We’re moving to 10e and wonder if this is an option. Ecw says not supported.
View ArticleAdding drawing to procedure templates
I created a template for a procedure and added a drawing to it. I’m able to push it into the note and ink it (though there are only text and free hand options for inking (uploaded as a .tiff). Even...
View ArticleRx coupons
Many of our pharmaceutical reps have been presenting us coupons that can save our patients money and now with a continuously growing list it is becoming cumbersome to manage.We did reach out to eCW and...
View ArticleProgress Note Toggle
Hell everyone,In the admin section to activate another version of the progress note what section adds this functionality. I know the ob flowsheet has a configuration section. But we have a PT form...
View ArticleBACKUP eCW external drive
eCW dose not provide any way to do backup manually i.e. like QuickBooks. With the high risk of virus - we desperately want to backup manually on external drive and disconnect the drive physically from...
View ArticleHow are special characters still a problem with this software?!
It’s just about 2018. How is it that special characters are still a problem with eCW? I’ve been fighting with them on this issue since 2012 and version 9. Today with v10sp2.5.48 I’ve once again run...
View ArticleSuboxone, addiction, confidentiality and records release
Opioid abuse has become a massive problem in our area. As a result I am going to have to start offering Suboxone treatment for addicts. My concern is that as this is treatment for addiction there is a...
View Article10e web version
Currently my organization is using the 10e web version however not cloud based just using through the google browser. We have encountered many problems one for example is HCC not sticking, within...
View ArticleCan we publish lab orders to the portal?
HiIn our practice we send patients to outside labs. Most often the patients misplace the lab orders and the lab calls our office derails our work flow and puts inconvenience to the patients. It will be...
View ArticleNDC errors with controlled substance electronic prescriptions
Hi all I am curious what others have experienced with NDC errors when prescribing controlled substance via EPCS.The state of CT now requires controlled substances to be prescribed electronically and as...
View ArticleAdding legal verbage at the time of electronic signature
Our practice uses medical assistants and RNs to complete certain sections of the chart, and Medicare guidance specifically allows ancillary staff to enter information derived from the patient for the...
View ArticleDisappearing surgical history - this is a significant PATIENT CARE PROBLEM...
I’ve been investigating a significant patient care problem that many(most) providers aren’t even aware of. It has been an issue for at least several years and possibly longer. I found 1 similar...
View Articlewindow asking to link provider for electronic referral
I was generating a referral to a provider who practices in 2 different locations- 1 within our health center, and 1 in the community. I was referring to his clinic in our health center, but when I...
View ArticleCCM Chronic Care Management - Colorado
Any users in Colorado utilizing the CCM module? I have some questions but I’m not sure who can assist.Thanks! Jessica
View ArticleBatch poduction of medical records for burning to CD and automating burning...
We have lots of requests for medical records, primarily for disability cases etc. Creating one file at a time and then burning them individually to a CD is very inefficient. I would like to be able to...
View Article