Contents of Videos in myeclinicalworks.com being blocked
We hare not able to view videos in our myeclinicalworks.com account for more than 1 week. The videos are listed, however when trying to access the videos to view we get the message:“This content is...
View ArticlePrisma
Anyone have experience with this?Any reviews?Is it “free”?Does it integrate into ECW .exe well?Does it cause any new problems?
View ArticlePSAC Patient Docs
Is there a way to mark a patient document as a PSAC document where it wont let you view it unless you break the glass?
View ArticleV11/12 - Internet Explorer Question
“Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022”. Question for eCW and eCW social media team.What impact will this have with the .exe version of eCW?...
View ArticleBranded vs. Generic prescription report
Has anyone been able to find or build a report on branded vs. generic drugs that were prescribed. there is a dashboard via analytics > provider hub that lists a percentage but it’s only available...
View ArticleTelehealth Sound Mic issues
We have had multiple providers that have had issues with the microphone while using the healow telehealth function. The provider can hear the patient but the patient cant hear the provider. It may have...
View ArticlePCP information not displaying in the eligibility report
Has anyone else experienced any issues with certain insurances, such as GMC CA and health wellness, not displaying the PCP information in eCW when running the insurance eligibility?
View Articlestrength and formulation on DME prescriptions 11.52
We have received the following feedback from a few providers- have any practices found a fix for the issue? I believe the DME items may have originally been built as custom medications.“Prior to EcW...
View Articleecw ticket status options
We have about 30 ‘Open’ tickets with ecw half of which have a JIRA assigned or they’re enhancement requests. It would be helpful if another status of ‘JIRA’ or ‘Enhancement’ was added to easily filter...
View ArticleUser cannot access Clinical Quality Measures provider dashboard
We are trying to figure out how to give nurses access to the Clinical Quality Measures provider dashboard so they can track their provider’s progress with MIPS. We have the following security measure...
View ArticleProcedure Code Database Location
Does anyone know where the procedure codes (CPT) are stored in the database, before a claim is generated? This would be in a table other than the edi_inv_cpt table. I can see the “Procedure Codes”...
View ArticleeBO Landscape PDFs?
Anyone know if its possible to get EBO reports to be generated in a landscape pdf? Having to save pages manually in chrome as pdf for longer reports adds way to much time to 99% of eBO reports have too...
View ArticleSuggestions on how to create a “Miscellaneous” note in eCW
I’m hoping someone can give me a suggestion on how to do the following:I’m looking for a way to create a “Miscellaneous” note per patient - it’s where I would jot small notes that I want to use as a...
View ArticleChrome Developer tool not opening
We have activated the chrome developer tool on several computer to capture logs for slowness.When we press CTRL+SHIFT+I nothing happens with ECW.I can open another program and do CTRL+SHIFT+I and it...
View ArticleHow does your office manage medications that have better coverage at...
It seems a lot of medications partner with specific specialty pharmacies that provider faster time getting prior authorizations and improved coverage for patients. I am trying to see if there is an...
View Articlesignatures on Behavioral Health treatment plans, forms, etc.
How are your practices obtaining patient signatures on Behavioral Health treatment plans, forms, etc. in a hybrid/telehealth model of care?
View ArticlePrisma
Anyone have experience with this?Any reviews?Is it “free”?Does it integrate into ECW .exe well?Does it cause any new problems?
View ArticleBarcode Scanners
Looking for other practices who have looked into or implemented barcode scanners with ambulatory eClinicalWorks. We are exploring ideas with our Pharmacy on setting up barcode scanners that will map to...
View ArticleBarcode scanners for entering vaccines and tracking inventory
Has anyone had any luck with this? We’ve been trying to start using a barcode scanner for vaccines and thus far it’s not importing any information beyond the vaccine name (no lot #, ndc code, etc).
View ArticleDisallow use of ISMP Frequency Error-Prone Abbreviations item key
For practices that have this turned on, what was the training like for providers? Do they get easy-to-follow error messages?
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