Healow Check In and Healow Pay
Hi,Is anyone willing to share their experience using Healow Check In and Healow Pay.Someone who might be a multiple site facilityThank you
View ArticleAuto Assign For Review On Appointment Creation
We have a Physician who is being auto-assigned to co-sign/review progress notes for an NP when the appointment is created. The Physician is not currently listed as the NP’s supervisor (was about 3...
View ArticlePatient Portal 8.6.2 Home Page Redesign
We are currently using portal 8.5.1 My SAM advised us there are changes coming to the Patient Portal Home page.They referred me to the Patient Portal Change Log V8.6.2 on the support portal and advised...
View ArticleAppointment Requests from Healow?
We have providers marked as available for patients to request an appt with. Patients are able to do this from the portal, but our trainer noticed that the patient cannot request an appt from the...
View ArticleDocumenting outside labs/DI/Procedures
What is your workflow for documenting outside labs like FIT or colonoscopy? Do you create an order like it was ordered at your clinic? We used to just scan the outside order in patient docs but it was...
View ArticleTracking colonoscopies
How do users, at the time of patient contact (patient is sitting in front of you), track procedures, like colonoscopies/FIT testing?I ask this because it is still incomprehensible to me, that such a...
View ArticleOB Flowsheet Translator
On the OB flowsheet we have a patient who shows the translator as No and the interpretation Service Requested as Yes.I know the Interpretation Service Requested is from the Translator check box on the...
View ArticleeCW Dental Romexis Imaging
Is there anyone who uses Planmeca Romexis who experienced the following issue? Can you provide a ticket number that we can have eCW reference?It seems that we have issues with Romexis every upgrade....
View ArticleeCW Dental using Dexis
Hello, Is there anyone who uses eCW Dental (v11 web version) & Dexis who experienced that Dexis xray from last patient seen always pop up randomly?So dental staff after they’re taking xray or...
View ArticleeCW Browser Reviewing Midmark ECG Issue
We have been on eCW since 2005 and using Midmark ECG since 2010 or before. We are in the process of moving to the browser and our providers are having problems using the Midmark Ecg button to view the...
View Article11e keeps freezing for few seconds every 1-2 minutes
For the last 2 months, 11e becomes unresponsive every 1-2 mins. This happens on different machines, laptops and desktops. Cannot figure out a set pattern. I am not sure if it has something to do with...
View ArticleTime Zone
Hello everyone,We have added a facility that will be located in Texas in the Central Time Zone. Our other facilities are all in the Eastern Time Zone. I did not see any information to change inside...
View ArticleMissing Notifications
I have several notifications in myeClincialworks that have no title nor actual message (see screenshot). Is anyone else seeing the same? I hope that I’m not missing potential important notifications.
View ArticleEclinicalTouch Labs
Can one “Quick Transmit” lab orders via eclinicaltouch wirelessly? Can one print lab specimen labels wirelessly via eclinicaltouch? Want to try this for drive through COVID testing.Thank you for your...
View ArticleRegistration Rules
Are there any registration rules that can be created to address issues with the patient demographics info? I’m looking for a way to trigger an error if the patient doesn’t have a recent...
View ArticleBehavioral Health
It’s my understanding that the Behavioral Health module deals with Care Planning. How are other practices documenting behavioral health admission assessment and therapy notes?
View ArticlePatient Education: Santovia
Hello!I’m curious if there are any other specialty practices out there that are currently using Santovia for patient education within eCW. We are a specialty practice and are looking to start with...
View ArticleeCW Dental Romexis Imaging
Is there anyone who uses Planmeca Romexis who experienced the following issue? Can you provide a ticket number that we can have eCW reference?It seems that we have issues with Romexis every upgrade....
View ArticleAre there access logs for my.eclinicalworks?
Are there access logs for my.eclinicalworks? As admin, I’d like to be able to monitor who is logging into the support portal. Thanks,
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