2 Factor Authentication
Does anyone use 2 Factor Authentication? If so, what’s your experience with it and which method (email, text, app) did you end up going with. We are looking to start testing 2 Factor Authentication...
View ArticleKiosk
I am about the demo the Kiosk. We need it to solve 4 problemsFRONT DESK 1) verify insurance 2) collect any balance 3) verify pharmacyMid office 3) Let us know what refill they need now 4) Alert them...
View ArticleImprivata for Single Sign On
Is anyone successfully utilizing Imprivata for Single Sign On using the Browser version of eCW?
View Articleupgrade to V11.52.241
Just wanting to see if anyone is currently using the suggested full build version of V11.52.241. We are being told that it will address many of the bugs we are experiencing, including not carrying...
View Articletrying to cancel or credit a refund for a credit card payment
Anyone have issues issuing a refund for a credit card payment the same day?Sometimes it works and sometimes is doesn’t, when you click on cancel, nothing comes up…
View ArticleStructured Data and Calculations
I would like to build a section in HPI with structured data, but I would like to have the reponses total. Similar to the PHQ9 - responses are worth certain scores, and it is totaled at the end. Has...
View ArticleProvider P2P access via T jelly bean
Click letter T on the jelly bean > ecw P2P Patient Records is greyed out for a handful of providers. It happens randomly and I do the security setting dance by saving/unsaving but nothing is...
View ArticleIs anyone using Healow Insights?
Hi all Is anyone using Healow Insights? http://www.healowinsights.com/ What has your experience been thus far. Does eCW charge a fee for this? Is the connection process easy or difficult? Is the data...
View ArticleRefill Requests
Lately (last ~6months or more) we are seeing a lot of rx refill requests via efax from the pharmacy. These requests were never electronically sent via surescripts (ejellybean). It is driving our...
View ArticleeCW Administrator Job Description
Hello All, I need some help. I have asked my CIO to update my job description for a while now. I took over as eCW Administrator back in 2017 but my job description as a Clinical Analyst did not get...
View Articlemy.eclinicalworks - Suggested Videos
Dear, eclinicalworksfix your website. When creating a ticket the website gets hung up when selecting ‘Modality’. There is another thread covering this with overwhelming support to simply remove the...
View ArticleIs 11e and MyEclincalworks down?
“Error This request could not be served due to an internal processing error. The incident ID is: 6976480978710080546 on C. Please report this issue on the eClinicalWorks customer care...
View ArticleLog4J Vulnerability: Locally Hosted
For those of you locally hosted, how are you mitigating the Log4j zeroday? Per eCW’s security notification, they are addressing this for their hosted customers—for locally hosted they gave a generic...
View ArticleShowing billing info on Lab order printout
We’re doing some free labs for the community and need a way for the lab order to reflect non-billable when printed. Any item key or ideas? We can always type in the notes but something automatic would...
View ArticleSurgical HX report
Is there a eBO or Query Studio report that will show Surgical HX, specifically the free texted fields? I’m not finding anything in ebo or Registry. Thanks for the help.
View ArticleSecuring part of a Note
Any way to make private part of a note - instead of the whole note?Perhaps an adolescent questionnaire or HPI or single problem in the assessment and plan?Something you want to suppress from access to...
View Articleincreased volume of Patient Safety Advisories
Is anyone else drowning in the larger volume of Patient Safety Advisories? What used to take me about 30 min per week is now taking hours to sort through, address, test, etc.
View ArticleWhite Screen, Errors, Crashing - No resolve after 3 Months
We upgraded to 11.52.153.16 in early August and have been battling non-stop errors (outofmemory, script, etc) as mentioned in title consistently. We are a large 400+ physician group self hosted on...
View ArticleGiving take-home COVID tests to patients
Is anyone giving take home COVID tests to patients? We are going to be giving out approx 1000 COVID tests to patients to take home to self-test. Providers want to somehow add those to eCW to keep...
View Articleassignment of new p2p patient records
currently all the new p2p records come to my T jelly bean. is it possible to have these go to a staff member instead? its not an efficient use of my time to be confirming pt name and assigning to...
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