Questionnaire on check-in non KIOSK
Hi is there any way we can integrate questionnaires upon check-in? I see this is available on the KIOSK but can this be accessible via mobile? any alternatives or suggestions is high appreciated.Thanks!
View ArticleOpen for suggestions on new ekg equipment
Hello Everyone, Since eCW is currently only supporting the V8.4.1 of Midmark, and our equipment is getting old and needs to be replaced as we cannot order any replacement parts(per the rep at Midmark...
View ArticleClick-choice options
Hi all,Do you know where I can add custom click-choice options for use when prepping meds? e.g. once daily, twice daily, three times daily that can be clicked and used in the New Rx box.thanks, Nathan...
View ArticleVaccine lot list blank for COVID-19 vaccines on eClinicalTouch - iPad
Hello all,On the iPad app (eClinicalTouch) list of vaccine lots is blank for our Pfizer COVID-19 vaccine. I beleive this is because we have TWO vaccines linked to the same lot number (Pfizer dose 1...
View ArticleCan’t add meds
Hi all,Since ECW has been showing more warnings in its recent updates, I found that my scribe sometimes cannot add in medications if there are too many warnings/interactions that pop up, whereas I...
View ArticleConfidential Visits
Can anybody share their workflows for confidential visits for minors? Do you create a separate account? How do you link the account so the provider/staff know there are two accounts.Don’t want to do...
View ArticleE Jellybean number
For years, the number appearing in the “E” jellybean typically indicated the number of refill requests that one needed to respond to. After an update several months ago, the number that appears now...
View Articlemandatory eprescribing upgrade
Are any other practices in the situation of being required to upgrade to v11.52 by 8/2021 due to the eprescribing changes?
View ArticleWhich telehealth platform is your practice using?
Curious and would also love to reach out to get feedback about different options!
View ArticleHelp, new Allergy screen
ECW load the December Medispan last night. Low and behold this morning our Allergy screen has changed and we are not able to add nonstructered allergies. (I am assuming that more than just the...
View Articlev11.52 has 272 open advisories?
And they want us all to rush in and upgrade? See screen shot from the Support Portal. Or am I reading this wrongly?E.g., “Copy and paste causes data loss.” See what the Portal says below. One hopes...
View ArticleDisappearing surgical history - this is a significant PATIENT CARE PROBLEM...
I’ve been investigating a significant patient care problem that many(most) providers aren’t even aware of. It has been an issue for at least several years and possibly longer. I found 1 similar...
View ArticleRed Exclamation appearing on Allergies after patient intake
I’ve rooted out the causes of most of the red exclamation points on the progress notes indicating that changes will not transfer to right panel. Causes include Templates or clicking “Verified” on a...
View Article“Medical History Will Not Be Updated in the Right Panel”
As of a few days ago we suddenly have the above show up randomly in the Medical History section. I can update the Medical History in the progress note but it will not be updated in the right chart...
View Articlev11.52 -“Please web enable the patient before creating Televisit appointment”
In our Test environment we are receiving this popup when creating every appointment, Clearly, we’re not doing Televisits in our Test environment… are you seeing this in Production for every patient who...
View ArticleHow does the Expiry option (date) work in the patient documents?
Being asked about the Expiry feature in patient documents and have gotten conflicting info from eCW on how this function works. Thanks
View ArticleVaccine lot list blank for COVID-19 vaccines on eClinicalTouch - iPad
Hello all,On the iPad app (eClinicalTouch) list of vaccine lots is blank for our Pfizer COVID-19 vaccine. I beleive this is because we have TWO vaccines linked to the same lot number (Pfizer dose 1...
View ArticleAttaching document to telephone encounter
Hi all,I may be missing a step, but when creating a new telephone encounter for a patient, the “document” button is grayed out, and I can’t attach anything. Is this a setting I’m missing somewhere, or...
View ArticleKiosk workflow
Curious how others are utilizing kiosks. It looks like you can only assign one staff member, via jelly bean, the ability to import patient info? For the clinical side the only way you know if the...
View ArticleLocked note with billing code
Is there a setting that will let me see the billing codes on all locked notes. I am training and supervising a new NP and want to review her progress notes as well as how she coded it CPT level-wise.
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