And they want us all to rush in and upgrade? See screen shot from the Support Portal. Or am I reading this wrongly?
E.g., “Copy and paste causes data loss.” See what the Portal says below. One hopes they don’t think data loss is of “Low” clinical risk in their inpatient product (emphasis mine).
“Date Published
12/17/2020
Impacted User
All Users
Problem
There will be Data Loss when Data are Copied and Pasted into Some Fields in the eClinicalWorks Application
Clinical Impact
The data truncation and data loss results in missing information that will impact care decisions. This presents a patient safety issue.
Clinical Risk
Low
Mitigation
The users are recommended to refrain from copy-pasting data and instead type the data manually.
Action Taken by eClinicalWorks (Resolution)
T.B.D
Pre-Requisite
T.B.D
Steps to Reproduce
Step 1
eClinicalWorks has identified the following scenarios of data loss due to data truncation when a user copies and pastes more data that exceeds the allowed number of characters.
Scenario 1:
a. EMR > Labs/DI/Proc > Labs > Attribute Codes > Edit > Add Reference Range > Normal range > From
b. EMR > Labs/DI/Proc > Labs > Attribute Codes > Edit > Add Reference Range > Normal range > To
c. EMR > Labs/DI/Proc > Labs > Attribute Codes > Edit > Add Reference Range > Normal range > Units
Scenario 2:
EMR > Labs/DI/Proc > Lab/DI Alias > Add > Labs Alias Name
Scenario 3:
a. EMR > Search ‘Configure Lab Letters’> Add > Display name
b. EMR > Search ‘Configure Lab Letters’> Add > Short Result Text
Scenario 4:
Progress Notes > Vision Examination > Contact Lens > click ‘Presenting/Trial/Final Rx’ grid > Comments Field
Scenario 5:
Progress Notes > Vision Examination > Contact Lens > click ‘Presenting/Trial/Final Rx’ grid> Fitting Comments
Scenario 6:
Progress Notes > Vision Examination > Contact Lens > click ‘Presenting/Trial/Final Rx’ grid > click the plus sign (+) to add an additional Contact Lens Rx
Scenario 7:
Progress Notes > Vision Examination > Contact Lens > click ‘Presenting/Trial/Final Rx’ grid > Care Regimen
Scenario 8:
Progress Notes > Vision Examination > Contact Lens > click ‘Presenting/Trial/Final Rx’ grid > Wear Schedule
Scenario 9:
Progress Notes > Vision Examination > Contact Lens > click ‘Presenting/Trial/Final Rx’ grid > Replenishment
Scenario 10:
Progress Notes > Vision Examination > Contact Lens > click ‘Final Rx’ grid > Rx Notes
Observation
In these scenarios, the individual fields are not saved in their entirety.
Date identified
12/15/2020 12:00 AM
Affected Versions
All general release versions
JIRA ID
PE-120121,PE-120124,PE-120132,PE-120169
Patch Available for Fix
T.B.D
Tags
Multiple Workflows,
data truncation
Fixed In
T.B.D”