Tracking Mammogram Breast Density
Hi,I want to recall all of my primary care patients who had a Breast Density category C or D? However when we have been putting results for mammograms in - we usually use just the birads phrase eg:...
View ArticleeCW v10 crashing when dealing with .pdf files
Does anyone else have problems with eCW v10 crashing when dealing with .pdf files? It seems to have started happening when we transitioned our computers to Windows 10. It is not consistent in so far as...
View Articleerx refill errors
we have been having trouble with electronic refills. occasionally one will be sent to a pharmacy not in the patient’s chart or for a totally different patient. One scripts was sent to Utah (a long hike...
View ArticleFax confirmation page - eCW digital fax solution
To whatever eCW technician reading this : PLEASE don’t attempt to call me or create a ticket for me related to this.I’ve been searching around the site and haven’t found anyone trying to print fax...
View Article10e Timeout Locking Screen
I am wondering if there is a way to prevent the eCW web version (10e) from locking your screen. For us, we require our users to connect to remote servers to be able to connect to eCW and lock their PC...
View ArticleSo Over Version 11 upgrade.
We went live with the upgrade on 5/7/18. Since that date, we have only had 2 days where the system didn’t totally crash and we had to switch to paper. I don’t think the system was ready for prime time....
View ArticleReferrals To Specialty NOT Provider—How to Get Facility Info to Populate
Hullo All!Your slightly crazed but thoroughly affable solo family physician here with a conundrum on referrals: occasionally I find myself wanting a home health, physical therapy, or home sleep study...
View ArticleAppointment Notes
Is there a place to put front office notes that can’t be deleted? The ‘General Notes’ and ‘Billing Notes’ section can be edited by anyone and there isn’t a security feature to disable editing. There is...
View ArticleElectronic Prior Authorization Through Surescript?
It appears that Surescript has offered this for a while. Is anybody using that, inside or outside eClinicalWorks? If not available, is eCW planning to use that? If not, why not? This might be an...
View ArticleKiosk and Credit Card Payments
We have been successfully using Ipad kiosk’s to check in patients for 3.5 years now. We are looking to add CC card readers such as the ID Tech IMag pro 2 that can be integrated with TSYS payments....
View ArticleDepression Screening in the HPI
I’ve been reading a bunch of things on CMS guidelines and I’ve found quite a bit regarding documentation in the HPI, on any level, being done only by the billing provider. Here is a link to just one...
View ArticleEPCS Annual Renewal?
$250 per provider/token. We have been using eCW for 4 years now and this is a first. Anyone else ran into this? Thanks, Tim
View ArticleBetter be checking the Patient Safety Alerts - here’s an example
One of the 24(!!) posted today. For users of v11, the EXE version. I tested it (in our Test environment) on a name which seven patients share. The behavior described in the Alert is in fact what...
View ArticleStaff names and patient records request.
Administration here would like to prevent the names of staff (other than providers/medical staff) from having their names go out when patients request a copy of their records. One example of when...
View ArticleBHI - Behavioral Health Integration
Has anyone began providing BHI - Behavioral Health Integration program for Medicare patients? What is your workflow in eCW for this and how are you billing?
View ArticleeEHX and pushing “Active Medications” from there to Current Medication field...
I’ve attached an image showing what I’m asking. We get the “Medications are not available in the system” message when attempting to “push” them over to the encounterSomeone who knows a bit about this...
View Article10e minor but frequent annoyances
Hey everyone. I need a place to vent about minor annoyances in 10e (web) that occur frequently enough to have a major impact on my day to day workflow as a provider. I have tried to record this list...
View ArticleWe’re down in New Orleans
We’re down in New Orleans for the last hour and a half. Where else? I see twitter blowing up in many areas.
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