Covering provider - refills
When a provider has refilled a medication for another provider while on vacation, it comes back to the covering provider the next month. When we try to send in a refill, it shows that covering provider...
View ArticleV11 and 11e are coming out March 1st.
Well 11 is finally coming our March 1st. We’re on 10e, went live recently and I personally feel like it’s been somewhat of a disaster. I know my group is anxiously waiting on 11e, but I’m hoping we...
View ArticleMedical Necessity checking for labs/DI/procedures ordered by eCW providers...
How are other practices checking to make sure that labs/DI/procedures ordered by providers meet the medical necessity requirements? We need a way to catch this when the provider orders it.
View Articlev10e Right panel “medication summary”....Help
Can this be organized in some fashion? The previous version only showed current meds, now I see ALL meds: current, past, discontinued, supposedly auto-stopped, etc…. It is essentially a useless...
View ArticleVersion 11
For those of us who couldn’t attend the recent users meeting, can someone review the highlights of upcoming version 11? I don’t see anything on the support portal. Many thanks in advance!
View ArticlePreferred Name feature in v11
So we’ve gotten some confirmation from eCW that the preferred name feature, as well as SOGI will be available in v11. Preferred Name will carry from demographics to resource and office visit schedule...
View ArticleAnyone else with labs ordered by template problems, v10e??
Just “upgraded” (not totally convinced about that yet) and now when I order a set of lab with a template, we cannot print/transmit as we could, resulting in popup errors. (see attached image)We have a...
View ArticleExternal Rx history in 10e
Can you still check External Rx History in 10e from the treatment window? I can check this from Current Meds, but I can’t find where to do it from the treatment window. Help appreciated. Karen
View ArticleNimbus documentation
Does anyone know where I can find some documentation on Nimbus to train providers? I don’t have provider access so finding it tough to get them decent documentation if we have to use it. Thanks, Karen
View ArticleMultum - Medrol and z-pack
I recently updated to version 10 SP2. However I noticed on the drug database, there is no commonly prescribe Medrol dose-pak or z-pack. Is this limited to just me or has everyone had the same...
View ArticleOffice 64 Bit
We just upgraded to SP2 and were testing office to see if there would be any issues using office 64 bit with ECW. Since we upgraded, it appears that ECW has its own built in letter program now, so...
View ArticleUnAddressing Telephone Encounter?
Does anyone know if it is possible to unaddress a telephone encounter? I have a physician who put one in and addressed it under the wrong patent. The info has since been moved to the proper patient but...
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MEDICAL RECORDS: Unable to load medical records from CD when patient transfer...
Our office is receiving a lot of patient records transferred from their old office. The disk normally contains one PDF file with the entire chart. I would like to upload the contents into eCW patient...
View Articlev11 Product Suggestions compiled into a spreadsheet
From the Watercooler Forum here. These are product suggestions for v11 which were submitted by users over the last few years and eCW has been reading that thread. If you want to see if they made it...
View ArticleHow are special characters still a problem with this software?!
It’s just about 2018. How is it that special characters are still a problem with eCW? I’ve been fighting with them on this issue since 2012 and version 9. Today with v10sp2.5.48 I’ve once again run...
View Articleself install
Anyone know how to do self installs for cloud clients on different laptops? I have a new laptop and want to get ECW on it. Currently on version 10SP2
View ArticlePreferred Name in v11 Release Notes
See attached. I am not convinced it is universally available - appointment window, for instance, where there is no Title Bar?
View ArticleCurrent Medications missing Start Dates
Recently providers have noticed that in the Current Medications window medications are missing their Start Dates. For example, I saw this pt 2/8/18 and rx’d oseltamivir, and locked the note. When I...
View ArticleCHADIS with v11? currently usable or future version…
As a pediatric group, we have been eagerly hoping CHADIS would be available since it was brought up as an upcoming interface at the NUC back a hundred years ago (in pediatrician years). I have heard...
View ArticleHow to add photos to progress note from patient docs
I need someone to jog my memory on adding photos to a progress note. My PA took the photos on his mobile app but would like to have them in the progress note. I can not remember how. Can someone...
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