Special Characters
My apologies if this is a duplicate post, however I searched and was unable to find anything that fit.Our providers have been struggling with the whole “you can’t use special characters in ecw”...
View ArticleViisit Summary Wish List
1. Our care team reviews the VISIT SUMMARY with the patient after they see me because we have a lot of very sick, insulin dependent diabetics who personalized care instructions when the leave the...
View ArticleCapturing digital insurance cards
With insurance carriers offering apps with digital insurance cards. How are practices capturing this data since it cannot be scanned? Web cams? Other device? Any suggested workflow is appreciated.
View ArticleHow does eCW record patient education for Meangingful Use?
All our patient education is ordered through an order set under the “Patient Education” area. We have a bunch of scanned in PDFs. Our workflow is to click on the OS icon in the treatment tab, checkmark...
View ArticleTherapeutic Injections - Templates Do Not Display all TI in the template
In using some of the templates, the template does not display all the therapeutic injections associated in the template. For example, in our ‘contact to syphilis, GC and CT’ template, it displays 2...
View ArticleBubble Sheet Error
We occasionally get an error when scanning in our bubble sheet. Does anyone know what this error is?Error loading the generated html for the scanned document Err: 9 Subscript out of range
View ArticleClik here to view.
Our TEST findings .....so far in 10e SP2.5.38
Since the upgrade in out TEST environment here are a few things we have noticed. Still have a few questions that are hopefully answered in the release notes. Please note we are ONLY USING THE .EXE...
View ArticleMultiple versions of a custom medication
Is there any workaround when you have multiple versions of a custom medication. For example, if i have 4 customs for prednisone dosage and sig, we have to click on each one in custom to see the sig and...
View Articledaily Rx report log—how to make it go away?
So all of our providers just started getting this log every day in our M beans since I got back from the NUC.Not sure what we did to get these. You can print them, but there is no option to delete...
View ArticleDrug Database Problem
We have Medispan Database, but everytime I contact support to update the database because it is out of date, I am told I have Multum. After multiple episodes of going back and forth, they manually do a...
View ArticleSample Medications
Wondering what others are doing to document dispensation of sample medications. We are trying to come up with a solution for tracking expiry date, lot number, etc but our attempts are less than...
View ArticleMandatory Patch Q2 2017 released August 2017
Has anyone taken the patch yet? Particularly interested in anyone who is currently on C20.8!Thanks!Lyn
View ArticleDeleting Patients
What workflows have users encountered out there that result in a patient account being deleted? One for sure I know of is merging charts. What other processes have others seen? Also once a chart has...
View ArticleV10 SP2 5-38
Has anyone taken this upgrade recently?? We are scheduled to take an upgrade and were just informed that it was a brand new version and there aren’t any release notes as of yet. Just trying to get...
View ArticleImmunizations disappearing from progress note
We upgraded to v10e last week. When I give an immunization during the visit, the documentation for the immunization disappears from the progress note when I sign off on the note. Anyone know how to fix...
View ArticleDocument attached from Fax Inbox
I’m not sure how common this is, so bear with me.When pharmacies fax us with Rx questions or refill requests on meds being transferred from another doctor, these are sent to us doctors as documents...
View ArticleMIPS DASHBOARD - GROUP REPORTING
Does anyone happen to know when group reporting will be available on the MIPS dashboard?
View ArticleClik here to view.
Inking - dropping below signature line
We use the inking functionality for providers to sign documents that are faxed in to us. Since upgrading to V10, providers have been complaining that they sign on the signature line, however, once...
View ArticleAny way to send to multiple D Jellys?
I was asked today if there is any way to send the same document to multiple D Jellys. Kind of like a “cc” in case the Primary Provider is out of clinic. Does anyone know if this is possible, or have...
View ArticleDefault JellyBean View
Since the SP2 upgrade a few weeks ago, the default view when clicking a jellybean is now set to the ‘last viewed’ assigned to. This is a major problem for our providers who like to check on their...
View Article