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Publishing education to portal via template

Is there a way to publish portal education via a template? I see you can attach a pdf but I’m trying to cut out some unnecessary clicks. Some of our Quality Measures require structured data which is a...

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OB sticky note after 11.52 upgrade

Ever since the upgrade when OB staff writes notes in the yellow sticky that is attached to the OB flowsheet (not the yellow sticky up in the Patient Dashboard) their notes often disappear.  It’s...

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Augmentin not alerting penicillin allergy

Can anyone else test this? Thankfully our provider caught this by seeing the allergy on the pt chart. Any pcn allergy we assign there is no alert when prescribing augmentin.

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2 Factor Authentication

Does anyone use 2 Factor Authentication? If so, what’s your experience with it and which method (email, text, app) did you end up going with. We are looking to start testing 2 Factor Authentication...

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Disabling the Auto Update w/ Plugin v 4.0.318

v4.0.3 brings the ability to auto update the plugin, which is great but running the upgrade will require admin privileges. I don’t know of any other clinic that gives all staff admin rights, so I’m not...

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BH Module vs. SOAP notes

Good Afternoon,  We are a FQHC with integrated Behavioral Health.  In the keynote last week we received a quick view of the BH Module in eCW and it peaked my interest, we are getting a demo on the 28th...

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Patient Portal Email - Spanish

Anyone figured out a way to send the welcome email in a way that allows spanish (or any other) language speakers/readers to see and understand it? We have links in most places that will toggle...

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Incognito showing up all of a sudden

Has anyone else had incognito mode all of a sudden become enabled on there end? We didn’t enable it but its effecting all of our users and wondered if any other facility is having the same issue?

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Is anyone using Healow Insights?

Hi all Is anyone using Healow Insights? http://www.healowinsights.com/ What has your experience been thus far. Does eCW charge a fee for this? Is the connection process easy or difficult? Is the data...

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CVX 218

Content distribution - is eCW ready to deploy CVX 218?  Hopefully in early Nov clinics can get kids vaccinated.COVID-19, mRNA, LNP-S, PF, 10 mcg/0.2 mL dose, tris-sucrose   SARS-COV-2 (COVID-19)...

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AUC // 11.52.225+

Trying to get a feel for who is/has made plans to upgrade to 11.52.225 for AUC CDSM, and any feedback?We have been advised that there is a smaller patch available soon that will contain the same AUC...

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Print labels from resource schedule

Hello,Does anybody else think the ability to print a patient label should be accessible from the right click menu on the resource schedule? Currently, we have to open the appointment, go to the hub,...

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Information Sharing and the OB Flowsheet

How does everyone share their OB information with the hospitals they deliver at? I am working with eCW to try and figure out a way to get the OB Flowsheet/OB Summary data from the EMR to the hospitals...

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Immunization on Order Set using incorrect VIS date

We found (V11.52.153.16) when an immunization is ordered from an order set, the VIS date for the ordered immunization uses the VIS date from when the immunization set up when the immunization was added...

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Moderna dosage for boosters

For those administering the Moderna vaccine for boosters, how are you managing the vaccine lot inventory? The same multi-dose vial can be used for the first, second, and even third primary dose (in...

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eClinicaltouch version 3.9.10 and 3.9.11

I’m wondering if anyone else are testing these versions out. The new functionalities that were talked about in the breakout sessions such as letters are included in these releases but ours do not pull...

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Sending e-refills is incredibly slow. ECW told us it’s Surescripts fault and...

Sending e-refills has become incredibly slow. Usually taking between 45-60 seconds after clicking send before the next one comes up. I opened a ticket with ECW but their final answer is “Surescripts...

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School Based Care - brick & mortar / mobile unit

Good Afternoon,  Recently we were awarded a grant for School Based Health Care and we’re trying to figure out all the parts and pieces.  We will be starting inside the school building and eventually...

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Setting for creating macros in treatment window and other areas

We had this issue back in 2018 and somehow it resolved itself, but I have a handful of providers that are unable to create ‘macros’ from the elipsis in the treatment window and other areas.  Some of...

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Immz Instructions - COVID Vaccine

We are looking for an alert or a way to place instructions, or something on our immz to alert the staff member to double check. With all the new COVID vaccine doses and many different staff members...

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