change to date field in Tobacco Control Smart Form
Now we need to enter the Tobacco Control Smart Form date in MM/DD/YYYY. This seems to be a change since around the upgrade. Have other practices experienced the same?
View ArticleAutomated NDC Job - Anyone using this?
Anyone out there using the ‘Automated NDC Job’ located in Reports Console titled Manage RX NDC Job? Back in August 2020 several folks discussed it (and all of the other issues we have with NDC code...
View Articleecw shuts down when printing - post upgrade
Try and print a progress note and ecw completely shuts down. I thought I resolved it by setting adobe as default pdf/xml but it’s not working with another computer. Any ideas?
View ArticleAccount balances view
Hi all,Does anyone know how to turn on/off the Account Balances line in the green sticky note at the top of the ecw window?Thanks!
View ArticlePatient merges in v11.52
Can you share information about patient merges in the upgraded version? There is quite the list of items that will not merge (though it’s not a detailed list and I understand that mostly they merge...
View ArticleP2P Direct Addresses
Hi everyone. I have a question that I can’t seem to find the answer to after going through the appropriate eCW channels, so as always, my next step is posting here. When a P2P physician outside of our...
View ArticleAnyone have patients using interfaceable blood pressure cuffs?
Is anyone using any of the medical devices listed in my.eClincalWorks like patient blood pressure cuffs or glucometers. We want to buy a large amount of patient use blood pressure cuffs and looking at...
View ArticleRequest to delete record under GDPR
Hi All,We received a request from a former patient to delete their record as part of GDPR. In checking, we are legally mandate to comply with the patient’s request as they are a EU citizen. Has anyone...
View ArticleTelehealth Related Updates
Hello Everyone,I wanted to create this area for Televisit related updates which I post in periodically. I have been posting updates in all the other threads and will attempt to consolidate it here....
View ArticleNDC errors using Surescripts
Ever since upgrading the the latest version this summer, we have frequent and regular failed eRx’s due to NDC issues. Even thoatinugh we’ve gone through support as far as correcting the NDC for a...
View ArticleReal Time Prescription Price Transparency
Hi,I have seen updates from other EMRs that they have partnered with SureScripts to offer real time prescription pricing to providers. According to the article I read, eCW may have partnered as well?...
View Articleexpensive medication / drug
I know that eCW has a way to place some orders as ‘pending’ for approval for instance expensive radiology orders. However, is there a way to make a medication as ‘pending’ or flag it? There are some...
View ArticleReport Console access
Do you give your providers access to the Report Console? We haven’t but two today reached out to me that they are receiving messages in eCW to view the report console. Wondering if there is a reason...
View ArticlePharmacy info
It seems you can have only one pharmacy for one pt.It is very disruptive if one has to use mail order Pharmacy as well/.I am on version 11.50.Any one has work around or ecw has anything say about it?...
View Article11E Document Management - Fillable Forms and Electronic Signatures
Hello,We went live with 10e in Jan 2018 and upgraded to 11e in April 2018. We are exclusively web client users. Since our implementation, neither eCW, Topaz or Scriptel can show us how we can...
View ArticlePublishing Care Plan to portal
Is anyone having success with this publishing to the portal? Now that they took away the ‘publish to portal’ button we can’t simply send it. Apparently everything is supposed to automatically publish...
View ArticleInactive and Expired Dx codes
Our providers are pulling ICD10 codes from note to note. From time to time the dx code (usually the specificity is too generic) and they are getting a pop-up message to choose a different code or find...
View Article[Solved] Changelog or release notes for new plugin version 4.0.3?
There is notice on the protal of the 4.0.3 plugin update w/ a link to download, but can’t find the release notes or changelog on my.ecw and wondering if I’m looking in the wrong place. Plugin 4.0.318...
View ArticleTE Complaint default options
We are looking into using the Complaints feature in TEs to capture some data when doing preparation calls for video visits. When an item is created, there’s the option to create Defaults- but does...
View ArticlePatient Portal Email - Spanish
Anyone figured out a way to send the welcome email in a way that allows spanish (or any other) language speakers/readers to see and understand it? We have links in most places that will toggle...
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