Healow Check In and Healow Pay
Hi,Is anyone willing to share their experience using Healow Check In and Healow Pay.Someone who might be a multiple site facilityThank you
View Articlev11.52 has 272 open advisories?
And they want us all to rush in and upgrade? See screen shot from the Support Portal. Or am I reading this wrongly?E.g., “Copy and paste causes data loss.” See what the Portal says below. One hopes...
View ArticleMIPS data for out of office clinics - How do you capture this data? ...
We are a surgical office where only 20% of our patient load is seen within the office and the doctors physically dictate within the progress notes.The other 80% consists of surgeries and hospital based...
View ArticleTracking COVID 19 Vaccine Doses
Has anyone come up with a plan on how to track and recall patients who are overdue for second COVID 19 vaccine dose? Our clinic has not started providing to patients yet, but would like to be prepared....
View ArticleACO Quality Reporting - what are you doing now that G-PRO tool is no longer...
eCW used to provide a tool in the CCMR called “G-Pro”- this is what our organization used to import all of our compliant/non-compliant patient data to report to CMS for our ACO quality submission. Now...
View ArticlePerformance Issues
Since approximately ~9am EST today our users have had extreme performance issues when navigating the reousrce schedule across multiple locations and DB’s.Anyone else?
View Articlehealow agent
Is anyone else using the healow agent? We were going to try and use it, but it seems its only showing OpenAccess booked appointments. It does not reflect Televisits, changes, cancellations,...
View ArticleUsers in chart?
Getting a strange error message, while trying to lock a note:“There are section(s) thar are currently being accessed by other user(s)/ Please wait for sometime.”Yes, “that” is misspelled. Anyone know...
View ArticleQuestionnaire - displayed question is different than the actual question.
When we first implemented eCW back in 2016, we experienced strange issues with the questionnaires. When we added items to the questionnaire, the displayed text was change while saving. We knew that we...
View ArticleBilling EDI need 2420b loop to hold diff info
can’t find out how to get 2420b populated, where it maps in ecw and how to make this all work…meridian particularly but all mcd managed plans or we can’t get paid…..“For the State of MI Medicaid, all...
View ArticleSmart Search
There is a code that is no longer active (Z20.822), but it is still coming up in smart search instead of the right one (Z20.828). I have inactivated the code, but cannot get it to stop coming up in...
View ArticleIs there a setting to automatically publish lab results to portal
Is there a setting to automatically publish lab results to portal without the result being marked reviewed? Our compliance officer is expressing concern that we must publish all lab results to the...
View ArticleV11.52.25
eCW said they were rolling this out in bulk to cloud users. Has anyone gotten yet?We are slated to go this Friday night.Wish us luck!
View Articledocumenting COVID 19 vaccine screening
Are any practices considering having nursing verbally ask screening questions at the time of vaccine administration and then documenting just “screening negative”? What kind of reporting requirements...
View ArticleDME
Is anyone working with dispensing and billing for DME? We are acquiring a practice that does this and are wondering how others are handling this workflow in eCW.
View ArticleProvider with duplicated SPI number
Our providers work out of two offices. Both offices are under the same NPI and Tax number. All providers only have one SPI number listed based on which site they work the most. One provider has her...
View ArticleBlocking Information Cures Act Feature in eCW LIVE
My providers are not happy about this at all that eCW has enabled this feature already. Our local EPIC users are not enabling this until March, which allows a lot of notification and changes training...
View ArticleRegistry report on OB Flowsheet data
Is it possible to run a Registry report on OB Flowsheet data? Or would we have to put the data in a structured field in OB History?We are looking to run a report on gestational ages. For example,...
View Article“Order” Tab
I know there are many issues in .exe 11.50, but one in particular…Has anyone else noted that in progress notes, the “Order” tab does not work anymore? It does not reorder the “HPI” tabs?It works in...
View ArticleCCM module out of date- whens the update
Jan 1 Medicare changes CCM codes to 20 minutes blocks and replaced some codes with a 99439 for each minutes unit spent on CCM after first 20 which is still code 99490. My CCM billing modules in SAAS...
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