Active Directory Authentication
Has anyone turned on Active Directory Authentication in eCW?I found a few other forum posts but nobody used the eCW option. I’m looking for workflows and potential issues with turn on the item key...
View ArticleSmart Search turns off randomly in the Assessment Pane
Anybody else with the Smart Search function (paid feature) turning off randomly.Then you have to click on the settings button and re-click the box to turn it back on.Seems to happen randomly, but...
View ArticleAuto Send Progress Notes option from the Document Band
What does this option do? Auto Send Progress Notes located in the Document Band? I thought it was an auto send to PCP or referring provider, but not positive now. Is this something anyone is using,...
View ArticleChanging patient name in Healow app
We have alot of trans patients and we use their preferred name along side their legal name in eCW. Once their name is legally changed on license and insurance, we remove their “dead name”, which we...
View Article11.40.23.42
Is anyone currently on the v11.40.23.42? We were informed 500 customers were already on this version.I ask because we were intending on moving from 11.40.7 to 11.40.23.19 in September, and would like...
View ArticleSecure Notes
How is everyone utilizing the Secure Notes (red ‘sticky’ note in Progress Note screen)?If a provider wanted a place to make a note that isn’t visible/editable to other users, where could they do this?...
View ArticleMobile Check In for Patients
With the patients starting to return to the offices, the goal is to keep the waiting room as empty as possible. The providers are asking for a tool that would allow the patient to check in on a mobile...
View ArticleEprescriptions and diagnosis codes
I saw a thread on this back in 2015 but there wasn’t any resolution, so asking again.Our eprescriptions are being sent to pharmacies with not diagnosis codes.The practice default “Do not send diagnosis...
View ArticleVisit type rules?
Hi All-I’ve got 15 visit types. 4 are new patient visit types and the rest are follow-ups. One of my providers wants to have it so new patients can’t self-book on Thursdays. I tried to do it with the...
View ArticlePDF to Patient Portal - 11e ONLY
Hi,We recently had the item key enabled so our practice can publish PDF’s to the patient portal. I want to try to start utilizing this for patient letters, but I cannot use letter tags in eCW and have...
View ArticleeClinicalTouch Dictation Options
For the eClinicalTouch users out there: how are you dictating? We want our provider to be able to do talk-to-text dictation on eClinicalTouch.
View ArticleWebsite Permission Denied
Today we started getting a Permission Denied (Message from Webpage) Permission denied pop up box when trying to click certain parts of the progress notes in the EXE version. Carrots: HPI, Examination,...
View ArticleJan 1 2020 Medicare requires CDS for all imaging orders, really?
https://www.medscape.com/viewarticle/914238Does anyone know the details and how it will impact ordering any CT or MRI on a Medicare patient? Apparently providers will have to pay for a licensed...
View ArticleHIE/eHX Module
Is anyone using this in eCW? There is no documentation on the portal and a search here doesn’t yield much information. eCW sent us documentation and it was from V8.0. It was dated 2016 and I couldn’t...
View ArticleLocum tenens use
Has anyone used their system with a locum tenen’s doc?? I am solo and need a vacation. I was wondering how to do it: use paper and scan the notes? Try to teach use to locum doc?
View ArticleDoes revenue cycle module affect resource schedule view?
We are in the process of switching from our own server to the cloud. Part of that reason is so we can use the Revenue Cycle/Billing module. I have heard but not yet confirmed that we will no longer be...
View ArticlePQRS/MIPS pop up when locking notes
Starting yesterday, every note our providers lock they get a pop up where they have to choose a corresponding measure. We didn’t receive any notification of this and I didn’t see anything on the portal...
View ArticleSP1C7 deceased patients age
Ever since moving to C7 we have an issue with patient’s family history auto calculating age. This works fine for patients that are alive, however for patients that are deceased it doesn’t allow you to...
View ArticleRCM product
I have a buyer beware notice if you switch to eclinicalworks RCM billing product. We just transitioned to their RCM platform for simplified transparent KPI reporting. I can’t give feedback yet since...
View ArticleAlert - Disruptive Patient
Interested in learning how practices indicate a patient may be disruptive so that it appears each time the chart is opened AND what phrase you may be using (that doesn’t present a negative connotation...
View Article