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Telephone Encounters vs Actions

We have joined a hospital system with specialists on the same EMR and able to see our notes. Our Family Medicine clinic has received some complaints about all the Telephone Notes that are cluttering up...

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Heres a weird question…

The group I am with is using eCW to a whole different extreme (makes me a little crazy).  We have broken up our front office into several teams, a reception team (hello, how can I help you, marks the...

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Create new folder

We are trying to created new folders in patient documents. It has been many years since we have needed to create one and we are having difficulties.  Can someone please give us some direction? Thank you

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Favorite Assessments lists in Classic Search, and SNOMED

We are looking to start using a practice-wide favorite ICD list for SDOH Z codes.  The folder was built, and several codes were loaded.  Now, is there any way to have SNOMED codes included with these...

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ecw support- how to use them efficiently

I wonder if there is an easier way to handle tickets with ecw. Right now we open a ticket and support calls us during clinic hours and we cannot drop everything and work on tickets with them. We have...

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EPCS Mandate? for all providers

All,Has anybody here heard, or started working on getting all there providers setup on EPCS? MD’s, PA’s etc…Doctors and mid levels.(I am not a doctor by any means) but this was brought to my attention...

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ICDs automatically add to Problem List

Where are we able to adjust which ICDs are automatically added to a patient’s Problem List?I tried Billing > ICD > ICD Codes and selecting Chronic/Acute, but that didn’t make the difference.

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Visit Summary Not Printing Correctly with “Send” Button

Strange problem for many yearsIf I use “Send” function from progress note to print “Visit Summary”, about 1/3 of the time, it will not print correctly-letters are dropped from the text and spacing...

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Sample Medications and Tracking

I know there has been a few posts about Sample Medications and tracking but that was from a few years ago.Does anyone enter in sample medications and tracking/lot numbers for samples if they do enter...

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Order Set linked assessments without SNOMED

Is there any remedy for Order Set linked assessments not coming through to the Progress Note with SNOMED codes?  The SNOMED codes are there when I select them to link, but then don’t appear in the...

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v11 Chart Prep Workflow

We just upgraded to V11, our medical assistants usually prep charts 1-2 days in advance. Would anyone be willing to explain your staffs workflow in V11 to avoid all the red exclamations and possible...

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Anyone else have the “Pop Up” check box when generating a prescription tab...

“Pop Up” check box in progress notes, under “treatment tab”, when generating a prescription, tab locked/whited out.Anyone else have this?Is this ECW? Local to me?No notice from anyone, of course.Either...

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P2P Referral Flow - notifying referer that note is done [all docs on same...

I’ve seen some notes on the list about referrals and closing the loop - but has anybody cracked the nut efficiently.It seems like the issue is…Doc sends Referral from Progress Note to a P2P Specialist...

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eCW ending v10 support November 30, 2019

Per the Support Portal today, in case you haven’t looked.So, you upgrade in December per eCW’s own dictates from the last several months….but your support is gone from Nov. 30 until the upgrade?...

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Fax without attaching to a patient

Is there a way to scan in a document and NOT attach to a patient?

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Automation??

I have been using ECw since 2009.I know there are features that I might not have enabled.So here is my request.WIth all the insurance needing HEDIS codes, BMI, etc - is there anything that will...

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Depression Screening in the HPI

I’ve been reading a bunch of things on CMS guidelines and I’ve found quite a bit regarding documentation in the HPI, on any level, being done only by the billing provider. Here is a link to just one...

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API Activation for MIPS

Has anybody activated the FHIR API, as required to meet the MIPS PI “Provide Patient Access” measure? Most of our practices have not yet activated it due to HIPAA privacy concerns. I’m just wondering...

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eCW to eCW Migration

I am looking for any users out there is experience migrating from one eCW database to another. We are a Hospital Specialty Clinic merging with a Family Practice clinic. Both facilities use eCW. Our...

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List of Security Settings

Does anyone have a list of Security Settings or can tell me where I can find them?  I really would like to have a list with descriptions of what each does….I know too much to ask for!  Our former IT...

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